"Crocs shoes - super comfortable"

Great shoes very comfortable and very durable- all of us wore flip flops everyday for a 10 week overseas holiday and our feet felt great

"Crocs shoes"

I have bought many pairs of crocs shoes and love them all.these shoes are so comfortable easy to wear. I wouldn't be without them,and they are excellent on feet with problems,I am very grateful for the softness.

"excellent"

fast service.

"great service"

Have been purchasing many shoes from crocs website . The delivery has always been super fast. I live in WA. It only takes 2-3days to get the items. Once they sent us 2 pairs of the same item we ordered and we talked to the customer service about it. They asked us to return 1 pair and we got voucher for our honesty.

"First Class Service"

Always super fast service, buy what I need the sizes I need so much easier than paying parking fees and trudging around searching for the colours I'd like! I love Crocs - their flip flops are so comfy and lovely colours.

"Mostly a great shoe, however not so good when you get a 'lemon'."

I have loved crocs over the past couple of years and have always bought them online. I recently purchased a particular style which were terrible. Unfortunately, they made my feet sweat and feel so uncomfortable. I emailed the customer service team and to my dismay they could not help me as I had worn them for one day and they were not able to be refund me or exchange. They were not even interested in what my concerns actually were with the style. Very disappointing.

"SHOE SIZE"

Sizing APPEARS TO BE OK standard sizing for open shoes
HOWEVER for enclosed shoes UNLESS I CAN GET 1/2 SIZES I WON'T BE BUYING AGAIN. i.e. SIZE 8 ... TOOOOO SMALL .... SIZE 9 .... TOOOO BIG !!!

"Great shoes but still a bit of a gamble"

My first Crocs were Ceo slipons bought in a shop, so I knew they would fit. They were wonderful, but were so light that I thought the bag they were in was empty and I left them behind in a hotel! That style, I discovered, had been re-worked and I didn't like the new version at all. At the time I emailed the company and was told that there were no plans to reinstate the style, inspite of many other requests. Wrong. If you have a great style and it sells like hot cakes it doesn't need fixiing!! I see they're back, but with different colour choices in the US, from where we in AUS can't order them. Get that right. I want the navy version - it's this season's colour and I would bet that it would go through your hands so fast it would burn.
Several reviewers have also commented on the variations in sizing. In my hint for a replacement for the Cleos, I found another roughly similar style and bought another colour version of it. That version was FAR too small, and larger versions were sold out. Sending stuff back is a REAL PAIN. This size thing really needs sorting as I hestiate to order online if I feel that I might have to return an item for different sizing.
The discrepancy between what's available in the US and AUS is really marked, and I'm sure that it's a sore point with loads of people.
The shoes themselves, when they fit, are wonderful. I have several Huarache flats and one pair of the flip flops which I wear everywhere, even to work. The website also wroks well, and the order process is relatively simple. Delivery alwasy comes in good time.
To sum up - the AUS office is doing a good job. The main issues are the variation between colours and styles in AUS and the US, which I just don't get. And the doubt about sizing. Get that sorted, and I for one will be buying more shoes!
Thanks for the opportuity to make this feedback, and thanks to v=everyone else who also wrote their reviews.

"still a way to go"

Great shoes. Leastways the ones I can wear are. I have lipodema, as apparently 10% of the world's women do. But I can only wear a couple of your styles, as my feet and ankles swell incredibly. I love the ones I wear. But the soles wear out too fast and in the winter, on wet paving stones, I have nearly killed myself a couple of times, in 3-month old crocs, slipping up because the soles were worn out, into traffic, in the rain.

I love what you do. I love the colours. I don't love that I can only get a small subset of the styles herein Australia by comparison with USA. I don't love that I can no longer find a shop where I can buy them. I especially don't love what happens when the soles become smooth after only a few months' use and I need to walk in the wet.

"gamechanger!"

love them to go swimming at the pool at the beach - shopping - walking - sitting - relaxing - they're great for whatever is thrown at you.
even my husband loves them now and that IS big!