"Excellent"

Excellent, prompt service.

"Sony Party Speaker Excellent quality"

Excellent quality, excellent sound, fantastic buy, will use again can recommend.

"Product advertised for sale but not available."

Ordered speakers from website but Superfi were unable to supply. Prompt refund but a bit of a timewaster.

"Excellent fast service and by far the…"

Excellent fast service and by far the best deal around for what I bought.

"Excellent after sales support"

Excellent after sales support. Martin in Nottingham sorted my issue in a blink. I would not hesitate to recommend or use Superfi again.

"Bought a DVD Recorder Panasonic it’s…"

Bought a DVD Recorder Panasonic it’s great, delivered next day, best price. I shall certainly buy from Superfi again.

"Excellent service which is rare these…"

Excellent service which is rare these days. Martin from the Nottingham office was quick to resolve my issue.
I won't hesitate to recommend to others and use them again for my needs.

"Excellent service"

Excellent service, Order was processed very quickly and goods received swiftly. Highly recommended.

"Quick and Fast"

Quick and fast service the guy I was talking on the phone seemed really polite too, haven’t been treated this nicely on the phone for a while, would recommend Superfi.

"Good Service Recovery, but..."

My order on a Thursday (14:53) for next day delivery resulted in an email received on the Friday with an email promising next day delivery, but the tracker number was wrong. I called the helpline to find that delivery would not be until Monday(!) and that the tracker number had been issued but the parcel not sent. The person I spoke to said he would try and sort it out, but it was best to email a response, which I did. Someone sorted things out as I received my item on the Saturday. This was excellent service recovery, but it would have been better if 1) a tracker number hadn't been sent until the item was actually on its way. 2) Your site said delivery was the next working day (if that's actually the case). 3) A new tracker number had been sent for the parcel when it had actually been sent so that someone would be in when the (expensive) item was delivered.