"Ruark R4 Mk3 (walnut)"

Bought Ruark R4 Mk3 (walnut) after talking to very helpful guy on phone. Bargain price, arrived in under 24 hours (well done Parcelforce). Love the unit and sound. Would recommend Superfi and the model.

"ordered amp 9 days ago.. disgusted"

ordered amp 9 days ago... heard nothing despite it stating in stock....50+phone calls with no answer... no reply to emails.. no live chat... have I been ripped off or is it the worst customer service I have ever encountered... am I getting my 600 quid amp... who knows!!

"Even though parcel force lost the…"

Even though parcel force lost the consignment and when bought to the notice of Superfi the guys with whom I was in contact with did an excellent job and sent me a replacement with in a day. Great service

"Delay and poor communication."

I have not yet received the main items I ordered. When I first emailed them to ask about the delay, they got back fairly promptly to say that the suppliers weren't replying to their messages and suggested I choose something else. However, as I had already received the smaller part of my order (that specifically goes with the other item) and didn't want to send something back, I replied that I would prefer to wait yet I wanted some estimate of what the delay might be like. I did not get a reply to this message. I emailed again on Monday and still no reply. Originally when I purchased my item, it listed the product as available 2-3 days and I qualified for free next day delivery. It has now been 10 days and still no sign. It would be nice to get an update. I cannot comment on the rest of the service as I have not yet received my main item.

"Super quick product brilliant thank you"

Super quick product brilliant thank you

"Good service"

Good service. Good product.Thank you.

"Item arrived sooner than expected"

Item arrived sooner than expected, boxed and in perfect condition.

"Ordered Tibo in the afternoon and…"

Ordered Tibo in the afternoon and arrived next afternoon. Exactly as described and works fine.

"Superfi .... Superservice!"

Awesome purchasing experience!

"Exellent service"

Exellent service. Ordered hi-fi on website at 8pm Sunday and it was delivered 11am following Tuesday.Good price too.