"A mixed buying experience."

Excellent price for the item advertised. Unfortunately it was a painful buying experience. The website was so slow I phoned the Birmingham branch. I was told there are no more if the item in stock. After the phone call I tried the website several times again, found the item available for purchase and bought it. I received an invoice email shortly afterwards, which was good.

Subsequently, I heard no more and a week later I sent an enquiring email which was ignored. Another email two days later was acknowledged, told a delivery was expected soon. Within a week, the money was taken from my account and shortly afterwards the item was delivered.

Altogether a mixed experience.

"good very fast delivery and even…"

good very fast delivery and even installed banana plugs for me. v trustworthy

"Only problem was stated 3 to 3 day…"

Only problem was stated 3 to 3 day delivery but took a week to arrive with no comnication

"Very pleased with the service and the…"

Very pleased with the service and the product I ordered.

"Spot on"

Spot on , great service

"Straightforward to make purchase"

Straightforward to make purchase, no delays or other problems arising from it being Black Friday sale time.

"Fast delivery and a great sound ,would…"

Fast delivery and a great sound ,would highly recommended this company.

"excellent service"

excellent service

"Great Customer Service"

I bought a Yamaha RN303D from Superfi. The purchase process was nice and simple. Unfortunately the unit had a fault but I still give Superfi 5* because of the way they dealt with the issue. A collection date was booked and the unit collected, assessed and my money returned within a couple of days. That might sound like a minimum expectation, but in my experience, that's not always the case. I'd definitely buy from them again.

"Dealt with this company about 10 years…"

Dealt with this company about 10 years ago I was pleased then Im even more pleased now sent them a curved ball in my choice of hifi equipments colour no stock as I expected given my choices and I fully expected too wait but these guys sourced the equipment in record time many thanks Superfi 1st class service