"Excellent rapid service with next day…"

Excellent rapid service with next day delivery on /denon .db34 and wharfedale speakers. In a subsequent conversation I was immediately identified and provided with what I had requested, and again, next day delivery. The quality of the product is as you would expect. very pleased

"Excellent service"

Excellent service

"Ordered a Sony STR 1080 and a Sony…"

Ordered a Sony STR 1080 and a Sony UBPX-800 from Superfi for the first time.

Item wasn't it stock but the arranged it quickly to come in and it was dispatched thereafter. After dispatch, I received the Blu ray player, however the AV receiver got lost because of parcel force.
So in a panic i contacted Julie, the sales advisor, and she quickly got another one ordered from my from Sony, and had it sent to my this week. It arrived today via DPD, and I have to say, even though there were issues in this transaction, Superfi were not at fault, and Julie handled everything for me brilliantly. Top company, very friendly staff.

I'm really happy with the products received. Will be back here again very soon!

"Excellent service,Great Products"

I ordered a CD player from Superfi at a great price. They advised me after about three days that there was a delivery problem, that they were phoning the company every two days but could not promise when the product would come into stock. As a result, I was able to order an alternative which was in stock, and transfer my Cyber Monday discount to the new order. This was done on Friday, and the product arrived, as promised, on Monday.
Excellent communication, and friendly helpful customer service. A very positive experience.

"Very good service"

Very good service. Arrived on day and time as promised.

"Delivery not as expected"

Delivery not as expected. The item must have been out of stock so it arrived over a week later than expected. It would have been helpful to have notified me about the delay.

"Slow delivery, don't believe the next day promise."

Ordered on the 28th November a 5.1 system that was in stock with free next day delivery, It didnt arrive so I emailed them on the 1st December but I didnt get a reply until the 3rd December which said there had been a problem with there system and to there credit they sent one out that day and I received it the very next day the 4th December.

This is my first time ordering from here and I only did so because of the free next day delivery, my 5.1 had died and I wanted a replacement fast, I could of ordered it from elsewhere and got it quicker, they messed up and offered up no compensation at all, I wont be ordering from them again.

"Excellent price and delivered in 48…"

Excellent price and delivered in 48 hours. Excellent service.
The e305 speakers are excellent for my room size. Will definitely use superfi again.

"Thx. Superfi."

Keen pricing, excellent, fast service. All as promised.

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"ONKYO speakers"

I ordered a set of ONKYO speakers on 7th October and when I chased up delivery was told they were out of stock and wouldn't be available until 15th November. I decided to wait. I finally received them on 2nd December.

I then thought it would be easier to buy a pair of speaker brackets from Superfi as they would know what I'd purchased. I asked the internet sales team to recommend a pair to match the speakers I had bought. They recommended a pair, which I ordered. The recommended brackets then turned out to be too big and when I chased this up was told that Superfi don't stock brackets to match the speakers that I purchased - if the original guy had been honest in the first place it would have saved me the postage and more aggravation to return the incorrect brackets!