"Useless warranty- Very bad customer service"

After 5 months fridge freezer started making a horrible noise on and off. Phoned Warranty service and 3 days later the promised engineer call to book a visit has still not happened. Rude and very disinterested warranty "support" staff. The service times are poor, if they even stuck to them, but they honestly could not care less about their customers.

"Flames too high"

Registering the appliance, was fairly easy, but not overly happy with the hob.
Been told in the shop, the dual flame would go down to single on low mark, but that doesn't happen.
All flames are a bit to high even on minimum.

"Good product"

The fridge has been installed and is quite and I assume it will do the job.
I cannot give any more information until I see how it lasts.

"Thank you ,for your advic"

Thank you ,for your advice, at the age of 77 I do know how to pre heat my oven, and always do so, but I assure you this oven is awful, ive never even used the grill, I did offer to buy an up graded oven from you but this was declined, so I'll now put my experiences behind me and not use your products again or recommend them.

"5 Star product and 5 Star Customer Service"

Owned a Teknix dishwasher now for the best part of 5 years, it gets used every day at least once and it honestly has never missed a beat. A perfect wash every time! Recently I noticed a small pool of water on the floor after each wash so thought it was time to change the door seal, I contacted Teknix about the availability of the door seals and they informed me they were readily available at a reasonable price. I ordered through James who was most helpful, even sending me a picture of the new seal to make sure it matched the old one. Once I confirmed and paid it was with me within a couple of days. The bonus was the seal was easy enough to change and we now have a dry floor after each use...Happy wife = happy life...Thanks James and Teknix!

"Positive experience "

Delivered on time. Had to change the door opening side, tricky, but doable. Still working after two days, can’t be bad. Guarantee registration was straight forward, with confirmation arriving quickly.
So no complaints, just hope it lasts.

"DO NOT BUY TEKNIX PRODUCTS!"

DO NOT BUY TEKNIX PRODUCTS!

I bought a microwave from Teknix which the door was broken in the first month (brand new product over £400). It then started making a loud rattling noise.

Come back and forth with the customer service, they would NOT fix or replace the product due to the sound which never occurred before. Now I have a rattling microwave which I paid a bomb for.

No replacement, no fix and is not seen as a 'fault'. Stay away from this company and their customer service (Keighan/Bekky) are of little help.

Their specific response was "That's how the microwave is, the noise is normal.

I asked "Do you own the same microwave?"

Response was "No"

This is all you should know about Teknix.

"Would give this shower a 0 if I could"

Would give this shower a 0 if I could. Customer Services - that's a joke in itself.
No help at all with my problem might as well phoned the Pope.
DO NOT BUY THEIR APPLIANCES!!
There is NO after sales help NO 2 years warranty as they say.
Pay your money - and be stuck!!!!

"What a great company"

What a great company! James sourced a fridge shelf for me in December 2024. He went over and beyond to find it for me.

He even delivered it personally. It was only a small part and wouldn't have given him much profit but I still felt I had been treated the same as a customer spending a lot of money. Thank you so much!

"Tall Freezer as advertised"

Tall Freezer as advertised. Met my expectations. It is bigger than my previous one and I like the additional door storage.