"Wir hatten im Juli für 20 Tage c25 von…"

Wir hatten im Juli für 20 Tage c25 von Cruise America gemietet.
Die Übergabe in Denver hat gerade mal 5 Minuten gedauert, war hektisch und lieblos und darauf haben wir 2 Stunden gewartet.

Das Wohnmobil war völlig verdreckt, es hatte bereits 180.000 km drauf und innen war vieles schon leicht kaputt, die Schubladen klemmt mitten und alles war sehr abgewohnt.
Außerdem waren die Anzeigen für Blackwater und Grey Water defekt und haben nicht funktioniert.
Steckdosen haben auch nicht funktioniert, als wir vor zwei Jahren das gleiche Wohnmobil von Road Bear gemietet hatten, war das zwar etwas teurer aber alle USB ladedosen haben auch beim stehen funktioniert.
Dafür gab es damals eine zweite Batterie. .
Amerika ist zwar etwas günstiger, aber das Preis-Leistungs-Verhältnis ist nicht gut.

"The sales lady was full of hate and…"

The sales lady was full of hate and shooting negative attitude the whole time, she told me, I know you, you will leave it a mess, I don’t want you should take it, she also added multiple hidden fees.

"I was pleased with every aspect of the…"

I was pleased with every aspect of the booking experience. Staff promptly answered all questions, returned my emails quickly, and I was able to cancel my reservation related to a family emergency per their cancellation policy. Thank you! I will absolutely book with cruise america again.

"I rented a 25 foot RV"

I rented a 25 foot RV; Everything about it was in good working order. The bed was very comfortable – it was nice and clean. I had it for a week, and with the exception of my being a little under the weather my experience renting this RV was wonderful— Provide an excellent recommendation to anyone inquiring on a future rental.

"Helpful phone support"

Helpful phone support
Crystal clear website
Easy to make reservation on line
Easy to cancel prior reservation that was no longer needed
Outstanding service at Cruise America site in Spring Valley San Diego location

"Glenn in Arizona was great"

Glenn in Arizona was great! I was very fortunate to have Glenn organise my booking. His thoroughness and professionalism has given me assurance and confidence that I have chosen the right company to rent an RV from. I will return to this review after my RV holiday to let you know if my initial experience with Cruise America translates to the same experience on the road.

"Easy to schedule"

Easy to schedule, great service, looking forward to the upcoming trip.

"Great customer service"

Unfortunately I had to cancel my reservation last minute, due to the wildfires in Oregon that caused the event I was attending to be cancelled. The customer service team was extremely helpful in sorting out the cancellation, and even refunded the deposit, even though it was within the 7-day cancellation window.

"Derek was very polite and resourceful"

Derek was very polite and resourceful

"Just sent explanation"

Just sent explanation