"First groom for my puppy"

First groom for my puppy. When I arrived to pick her up she was being fussed over and looked very happy.
Glad she can see now too :)

"Highly recommend The Groom Room in…"

Highly recommend The Groom Room in Warrington. My dog Max has been going over a year now and he used to be aggressive when someone tried to groom him, so much so other groomers have refused to work with him. Tried the Groom room and they managed to give him a full groom and was willing to continue to work with him. He goes regularly now and is such a good boy, he trusts them and gets so excited when we go. They make a fuss of him and his tail doesn’t stop waggling. He has gone from being aggressive and not trusting any groomers to a good boy, he still needs 2 groomers but the last visit he trusted them to cut his face which they haven’t been able to do before. Their patience and love for dogs is amazing, I wouldn’t go anywhere else now.

"You cancelled it,not good after being …"

You cancelled it,not good after being good costmer for 12 years,I wasn't offered another a appointment either not pleased at all

"Lovely staff and atmosphere "

It was my dogs first time ever being groomed and he’s nearly 8 (he’s a staffy cross so I usually just wash him at home) so I was worried he would hate every minute of it, however the staff listened to everything I said and assured me they would be able to get him groomed and when he was done they told me even though he hated the dryer he did really well with everything else, 100% will be using them again.

"Very professional efficient stuff"

Very professional efficient stuff, new bandana !!!

"Friendly atmosphere"

Friendly atmosphere, always helpful encourages me to recommend you to friends and relatives. The groomers always make an excellent job on my dogs coat.

"Having had my original appointment…"

Having had my original appointment cancelled by the groom room through lack of staff, i rebooked for a month later as this was the earliest they could give me. My sons took my very hairy dog in for her appointment only to be told they couldn’t do it through lack of staff! This is pretty diabolical but wouldn’t have been quite so bad if they had called/emailed or messaged to let me know! But nothing! Extremely disappointing. I will certainly not be recommending the groom room!

"Excellent as always"

Excellent as always

"Appointments cancelled by you"

The appointments were cancelled because your staff left, now trying to find a groomer with availability.

"Great service as always."

Great service as always.