"Great service"

The staff are friendly, helpful and professional, my dog looked beautiful, exactly what I asked for and offered some good advice.

"My dog looks so cute."

My dog looks so cute.

"He came back looking beautiful!!"

He came back looking beautiful!!

"The team I dealt with were very professional and accommodating "

The team I dealt with were very progressive and accommodating. My border collie is very nervous with new people but they made him feel welcome. My only small criticism was I would of liked his fur to be cut a little shorter, however he still looked very good when I collected him

"very friendly"

very friendly, lovely staff explained everything that they were going to do with my dog great service got my pretty lady back

"Terrible service from Telford Branch Manager"

WARNING! Cannot warn customers enough of how bad this place is!!!!

Not too sure what has happened but used to be friendly and professional however, in the last year it has changed...for the worse.

Poor attitude from the manager and my dogs treated terribly! My dog came out like a sheered sheep rather than a cockerpoo!!

I refused to sign contract as wasn't happy with her response, the additional charges or the quality of the service at all and she then refused to hand the dogs over if I didn't sign - terrorising my dogs in the process.

I have complained to HO but just totally ignored.

Everyone warned me not to take my dogs there - I didn't listen but I found out the hard way - they offer a terrible service.

Interestingly, I work for a large organisation in Telford and the word is getting around to avoid this place at all costs.

"The staff were lovely and so good with…"

The staff were lovely and so good with Tilly because she is very timid.

"Amazing service received! "

Amazing service received. It was Diesel’s first time and he was well looked after. He looked handsome after his bath and brush! We will definitely be booking him in again.

"Staff very polite nothing is a problem…"

Staff very polite nothing is a problem what a beautiful cut just as I wanted he has only ever had three cuts before and they were all different I had heard good reports from the groom room that’s where my next cut for Finn will be I live six miles away but well worth it

"Rosie’s groom "

Sophie & Tasha groomed my dog Rosie & was very good with her.
She is a Romanian rescue and can be a bit temperamental with other dogs and people she doesn’t know. They were golden with her & she had no issues which is great. She looked beautiful and smelled amazing!