"Had a bit of a mix up with meter…"

Had a bit of a mix up with meter readings being logged and bills coming out on time but otherwise been a good company to do business with. It's good that there is always someone available on the phone to sort any issues.

"Great Company"

Been this company for two and half years. They offer the personal touch that big market players don't seem to as well as ultra competitive prices. Would definitely recommend.

"Had a smart meter installed in…"

Had a smart meter installed in December, but still getting estimated readings which are very high, Have requested them to confirm that the meter is working, but not getting any response from them, just estimated bill each month

"Just renewed my contracts with D-Energi…"

Just renewed my contracts with D-Energi who were very easy to deal with.
Prices have gone up,but are more than competitive with other suppliers.

"I have been with this company for 6 years"

I have been with this company for several years now. They are always kind and polite and you get through to people immediately, very glad I found them as dealing directly with the large suppliers is a nightmare.

"Can’t wait until the contract runs out"

Can’t wait until the contract runs out, never been so messed about.

"Dishonest and delaying refund"

Charged us all last winter despite explaining that property was empty. Changed to British Gas Lite in February this year. Surprise, surprise D-Energi owed us £000’s due to taking money that wasn’t necessary! Chased weekly since February for our refund. Constantly promised refund will be paid, but still nothing at end of August! Imagine if we owed them a few hundred..?! Don’t trust this company… totally dishonest.

"Very Happy"

Great value and great customer service. Professional and helpful team members. Would recommend D-ENERGI.
Acc no. 45236

"No problems with using this company"

No problems with using this company, been with them for about 4 years, always someone on the end of the phone and offer competitive prices.

"Great company"

We have been using D-Energi for 3 years now, they offer great service, always get back to any queries really quickly. Faline has been especially helpful. Have got us the best gas prices for our small business in a time when the market has been so turbulent. 5*