FairCar Iceland
Asmawati Mohd Tujeri
"Very bad service and unacceptable chargers if you get in any trouble"
i rent the car with full coverage insurance on 30/3/2017. the car was quite old with about 200k km mileage. the car skidded on the 1/4/2017 and caused damaged to both front tyres with some
scratches. i called the company to send a new car but i have to pay new rent for the new car that will coat me 300++ euros and 900euros for the cost to send the car from the office to me. I have rented car from other well-known rental company, when we involved in accident or the car broke down, they will replace the car 1:1. What Fair Car did to me was ridiculous and unacceptable. today already 26/4/2017 and the case is not resolved yet as i didn't receive any update regarding the cost of repair as they emailed me that cdw maximum excess is limit to 2900 euros only. and they seems dont like to reply an email.
Gonçalo Forte
"Good service, nice car, no surprises!"
They picked us up and drop us off at he airport.The car was in good shape and there were no 'last-minute surprises' with the payment.
We would definitely recommend it!
Donna
"We had a vehicle recently to drive around Iceland."
The collection was slightly late from the airport, but the guy explained that he had been helping out a driver who had an accident. To say sorry, he offered us the compressive insurance for free. The car was spotless and excellent condition. Can't fault the service and would use them next time we need a vehicle.
Iuliia
Ragnar B
"professional and personal service"
we had a car at a very good rate for a week. An issue with the prearranged rate fro a portal was dealt with very professional and trustworthy. Highly recommended.
Clement Joshua Huai Keng CHUA
"Great value and service"
Everything went well. Even though our flights were delayed by several hours (for both flying into and out of Iceland), they were there to pick us up from the airport and to send us to the airport. The car worked well throughout the trip. There was a record snowfall before we arrived but the snow tyres held well. The GPS included was also really helpful. At their price, and with all that they provide, extremely great value-for-money. Recommended!!
Sarah DW
"Great price and service"
Thanks to Fair Car for a wonderful car rental experience! I reserved via Holiday Auto and had an amazing rate. The customer service person who helped us was so awesome and helpful. I was so tired, nervous, and anxious when we arrived, as I was not expecting such wintery conditions in late November. He was so patient, helpful, and encouraging and pointed us toward the national road conditions and weather site and checked out the multi-day weather forecast for us. Although the office is off-site from the airport, both rides were very efficient and speedy. And when I accidentally dropped my travel wallet, they kindly mailed it to me. Thanks to Fair Car for making our trip to Iceland such a great one! : - )
Oliver Hill
"Good value, great service"
I would recommend hiring from FairCar. We hired an economy car for 6 days at a very reasonable price, collection from the airport was quick and easy and the car was exactly what we expected. After returning the car and flying home I realised that I had left my sunglasses in the car. I got in touch with the guys at FairCar and they kindly posted my sunglasses back to me. Brilliant service, would book with them again.
Han
"Great service despite an issue with the car battery"
Super easy website, pick-up from the arrivals at the airport and chauffeured straight to the car rental pick-up. Lots of useful extras available such as free GPS and zero waiver damage for very reasonable fee.
Unfortunately the car battery was flat after our first use of the car so we called their accident breakdown line. Our call was picked up within 5mins and a mechanic sent directly to us, taking him about 40mins to arrive. The competent mechanic identified the issue and jump started a car so we could get home. The following day a new car battery was installed at 10am and we had no remaining issues arose with the car. We also reached a refund agreement given the disruption to our planned trip.
This is a family run company with friendly service and cheaper than international company rentals.
Philomeen Walthaus
"Great car, great trip."
The friendly Faircar guy was waiting for us at arrival and drove us to their office. There our car for the week a VW Caddy diesel already waiting to get rolling. After the paperwork, btw. great service in getting the Zero weaver insurance right at the office, we took off. A small week later we brought the car back and were driven to our hotel. Perfect service, perfect car by Faircar.
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