"Brilliant service even tho I forgot to…"

Brilliant service even tho I forgot to send the prescription still had the medication within a week I've ther the Christmas period
5*

"Great service"

Great service, very helpful

"Damaged package of pet food"

Been using the company for over 2 years for veterinary recommended cat food. Received package of 4 boxes containing 12 sachets per box. Paid express delivery on this occasion giving overall cost of goods and delivery approx £52.. Package arrived burst open at top with one box damaged exposing sachets. Sent photographs to Animed with covering letter advising I would not risk feeding cat with contents of a damaged unsealed box. Received response and no replacement box offered. I have had to put one star but would have not given any starts at all.

"Delivery too late"

Delivery too late, poor explanation, no notice u didn't have stock so couldn't go elsewhere. Staff didn't really care

"Good service.."

Good service..

"Unfortunately very slow handling of my…"

Unfortunately very slow handling of my order. This is a problem if the medication is needed urgently.

"Don't buy from spammers!"

I recieved an illegal unsolicited E-mail advert from Animed this morning. The advert was in breach of the UK Privacy and Electronic Communications(EC Directive)Regulations 2003 section 22.

Don't buy from spammers!

Edit: The spam was reported to support[at]animeddirect.co.uk on the 10th January, but got no response.

"Ordering made easy and delivery great."

Ordering made easy and delivery great.

"A service I feel I can trust"

It was a pretty painless procedure, they did insist on a genuine prescription from my Vets which they said I needed for them to approve the medication for my pet. Although this delayed the delivery by two days it was very reassuring that we where getting a properly controlled service .

"Quick delivery "

Easy to place order and really quick delivery Thankyou