"Have shopped here before which has…"

Have shopped here before which has always been good but this time was even better mainly due to the salesperson, Vikas he was super helpful before the sale but not pushy he was letting us look but there when we had questions and after the sale was also great. It was a biggish purchase in the end and their system automatically gives a discount which seemed very fair, means those who aren’t comfortable asking for a discount still get one if they spend enough.

"Always great going to trade depot"

Always great going to trade depot. Order online, pick up ready asap and collection process is smooth

"Super quick service and reply after…"

Super quick service and reply after buying online. My order was ready to pick up the very next day and to make it even better, this bizniz is open 7 days. Totally hassle free trading.
Highly recommend to all.
Cheers Trade Depot

"I had the pleasure of working with…"

I had the pleasure of working with Monica at Trade Depot while sourcing materials for our latest project, and I couldn’t be more impressed with her service. She was incredibly knowledgeable about all the products and offered expert guidance, making the entire ordering process seamless and efficient. Monica went above and beyond to help us finalize our order, ensuring we had exactly what we needed for our project. Her enthusiasm, professionalism, and dedication were outstanding, and it’s clear she takes great pride in her work. Thanks to her exceptional assistance, we’ve decided to source all materials from Trade Depot for this and future projects. Highly recommend her support to anyone looking for a smooth and informed purchasing experience!

"Good pricing"

Good pricing, regular updates on delivery, first place I look for goods now

"Products were fine, customer service was poor and delivery was not scheduled just communicated to me on the day of delivery"

I bought a few items from Trade Depot. Now my issue wasn't with the products themselves. Thankfully they were all actually really good. I purchased a dryer, fridge and chest freezer. When I placed the order I received an email that said that I would be contacted to organize shipping. This did not happen. Instead I get a message on the day the shipment saying they were going to be delivered that same day. Because I was under the impression I would be contacted to organize the delivery date I thought it was fine. They were delivered 1 day earlier than we wanted to a house we were not due to move into until the next day. So I called them to try and reschedule it. The whole day I was either on the phone to them or waiting to hear back from them. In the end I heard back and was told that the shipment had been stopped and I would be contacted to reorganize delivery. The next day arrived, and we moved into the house to find that our items had not been stopped and had actually been delivered. Thankfully it was our landlord that was living here and moving out and he kept them at the house for us (I popped in to let him know when I thought it might be too late to stop the delivery so he knew it was possible that our stuff would be delivered) . That might not have been the case if it were someone else though.

So all in all, products are fine, no issues as yet but customer service was a shocker. They were of course kind and polite but also blatantly lied to me when they said it had indeed been stopped. It obviously hadn't and at no point did anyone contact me to say that "hey, actually it says delivered" customer service needs more training I think

"Washing machine "

Straight forward and quick process

"Large amount of interesting stocks "

Trade depot in Hamilton is impressive, very well organized, and great to hire young local lads

"Easy shopping, great prices"

Website is very easy to use. Shipping was very fast for a large item, was 2 days quicker than what they said. Item is great and working as advertised

"Great experience"

Great experience, affordable products and excellent delivery team. Our fridge came within 2 business days of ordering, it looks great!

The delivery driver was great and had great communication (apologies I missed his name).