"Thank you Betty!"

Thank you Betty!

Very helpful with details of my prescription

"WAS MOSTLY A GREAT EXPEREINCE"

Everything was great except 1 part.... I made a typo in my RX so I hit edit to correct it & that wiped out everything about the lenses. I had to reenter all the info which after I did that the price went up $30. I'm not sure where this came from but having to reenter all the lens info is a bummer.

"⭐⭐⭐⭐⭐10 star company ⭐⭐⭐⭐⭐"

Awesome Company....Excellent website.. stylish and affordable glasses... 10/10 would recommend and definitely be a returning customer!!

"Strong support"

I was fortunate to connect to Betty.
She was very professional and efficient in fulfilling my request. She is a definite asset to your Company.

"GlassesPros Prices ROCK!!!"

Saw an email advertisement for a pair of Oakley sunglasses and then realized the price was going back up to $210. Googled and found GlassesPros and was so happy to see their amazing prices! $157 was much better, thanks GlassesPros!!!

"Rip off"

I ordered my glasses and my visa was charged. I never received an email that they were shipped so I sent an email through their website asking about my order. After one month I am Still waiting to hear back from them and still no glasses.

"Easy we site to navigate"

Easy we site to navigate, great prices and great selection

"trying purchase with no reward"

Purchased non-prescription sunglasses (one would classify this as a fairly turnkey purchase), intended for a Christmas gift, and read through the shipping terms and conditions thoroughly to ensure I’d have it on time. After 12 business days of no progress with the order I reached out by sending 3-4 emails never receiving a response back and I called during their limited business hours. I was able to finally reach a rep live who said that an email follow-up would be sent. And as you can imagine — no follow up proceeded. I understand how challenged the supply chain is right now but I’m perplexed as to why Glasses Pros did not disclose they did not have the item and delay before taking my money, and I’m further annoyed by how customer service has zero interest in doing their job.

This is really frustrating, 25 days later I still have no update.

1/3/22 Update: One month later and the non-prescription sunglasses are still being listed as processing. Spoke with a representative last week that promised follow-up. As you can imagine, no follow-up ensued.

"Good experience"

Good experience. Now waiting for order

"Awesome price and selection"

Awesome price and selection. Super quick and easy to order.