"We have never made any contact with…"

We have never made any contact with this company yet they harass us with sales calls despite requests to stop. I agree with other reviewers here that they are flouting GDPR rules.

This sort of approach usually tells you everything you need to know about a company.

"The tool is great but the account management is even better"

LF is more than looking at who is on your website, as it has the capacity to give your account/ sales team the direction on new prospect targeting and managing your customer database. The tool is great but the account management is even better in making sure we use it to its full potential. Our account manager 'Sarah Courtney' has been immense in making this tool deliver for us and with her help we have increased new customer acquisition and also won back lapsed clients. Her understanding of business integration has been second to none and with her help marketing has been able to make sure the process from lead gen to quotation is automated between LF and our CRM. Being able to score activity has helped to organise visitors and allow us to send out warm up campaigns. Great software and great partner for our business. Thank you Sarah Courtney for making this work for us.

"Will not stop emailing me daily despite…"

Will not stop emailing me daily despite saying on the phone if I ever wanted to use the service I would call them, also use my filter to block them so they just use random names of people that don't exist to get through. They quickly went from a company I may have used one day to one I will never touch and will warn others not to engage them.

"Evasive on the phone and won't explain…"

Evasive on the phone and won't explain what they are trying to do. A waste of my time this morning.

"Just terrible"

Just terrible. Aggressive and patronising sales staff who seem to think they are more knowledgeable about your business than you are. Ask them to remove you from their database? You haven't got a hope in hell. They flout the law and ignore all GDPR rules. Don't even bother replying to this review Lead Forensics, people have heard it all.

"Great results in such a short time..."

After little over 8 weeks using the system, with some excellent support from our customer success manager Michaela we have streamlined our sales process and converted a number of visits to our website.
We had high hopes for the software, and it has delivered results quicker than we anticipated.

"Extremely helpful and proactive..."

We've been working with Lead Forensics for nearly two months now and cannot fault their service. Max and Lewis have been extremely helpful and proactive, they really want to help you make the most out of their service.

No question is too small and we have every confidence that if we encountered any issues (we've not) they would be straight on it to help us make it right.

"Don't seem to understand the word 'NO'"

Despite telling your parasitical sales team I'm not interested I still get mithering calls from them. Which part of the phrase 'I'm not interested' is difficult to understand? Really, it's not too hard to grasp.

Allow me to help you "align your strategies moving forward". When somebody tells you not to contact them again it may be an idea to take them seriously. Apparently, Lead Forensics are a company that "takes data compliance extremely seriously and are compliant with all areas of GDPR" In that case I will "reach out to you again" in the hope once again that you will remove me permanently from your database with immediate effect.

"Extremly annoying sales team"

Extremly annoying sales team. Call on every company number and try to push to work with them. I wouldn`t work with this company.

"extremely annoyed that they have…"

extremely annoyed that they have continually been calling and emailing us despite repeatedly voicing that we are no longer interested. the aggressive sales is very off putting a waste of everyone's time