"5 Stars aren't enough..."

Lewis Adams + Daniella Hole = Dream Team! Amazing service provided by the two of them, Lead Forensics is a tool I could not live without, and I believe its a necessity for any business with a website! Also, shout out to Sarah Hodges! If you want to see an incredible return on investment from an incredible tool, then invest in Lead Forensics.

"Spam emails are not the way to sell"

Spam emails are not the way to sell. If you think it is then it says a lot about your company and your product!

"They help you to get the most out of the data"

At Lead Forensic, they seem to have your interest in mind and help you to get all you need from the data they provide. I have been frequently in contact with Laraine Sturrock, and she is particularly helpful in showing me the way around the report section.

"Larain Sturrock has provided excellent advice and guidance"

Larain Sturrock has provided excellent, timely and well informed advice on how to get the most value out of Lead Forensics. I have worked with Lead Forensics over a number of years, with three different companies, and have found Laraine to be the most proactive of all account managers / customer support managers.Thanks Laraine!

"After signing up for Lead Forensics we…"

After signing up for Lead Forensics we were very promptly and professionally trained on how to use the system. The academy offers great insights into sales strategy and approach. As well as the academy, our customer success manager Laura H is always on hand to help, and pushes us to make the most of our business leads.

"Excellent sales training session!"

Kyle gave us some excellent advice and training on how to reach out to our prospect customers after someone from their business visits our website, thanks to Lead Forensics!

"Cannot praise Sarah Courtney enough"

Cannot praise Sarah Courtney enough! Have seen a lot of people leave feedback about her here and I would like to add yet another review - Sarah has been an absolute star from the very start; There isn't a question or request she won't answer right away - as thorough and helpful as possible at that. Sarah knows her stuff but more importantly - she knows your business too and would often anticipate your needs - and she is always there for you.

"2K down the drain"

Decent software, but overpriced and having invested 2K pounds for a 15 month contract (3 months for free), we received not one lead. The investment was never recovered.

Awful accounts department.

Removed the software from our site and won't ever use them again.

Hi Charlotte,

Thanks for your response.

A quick search online or on your CRM and you should find what company I am associated with.

I made my concerns aware to your accounts team (who passed one invoice to a third party for payment with a financial penalty attached) and the technical account manager. The only way to resolve the issue I had was a full refund, but I couldn’t see that happening, so I didn’t bother asking. I was oversold the product and over promised on the potential ROI.

I made a mistake with the purchase and put it down as a bad experience/decision.

Diarmuid.

"I was in contact with Michaela"

I was in contact with Michaela for a certain period. Michaela is amazing. She's very friendly and helped me answering all my questions at any time. Nothing was too much to ask.

"After receiving several phone calls…"

GDPR does not apply to this company it seems! After receiving several phone calls from Lead Forensics patronising sales staff over several months - each time they've been informed to remove our details from all of their databases as we're simply NOT interested - they still continue to make unwanted calls. The very fact that they seem to think they know my business better than I do, is, quite simply, arrogant. Time to inform the ICO of Lead Forensics continued breach of GDPR.