"Spam Artists"

Their product could be great, but the amount of utter spam email they send out; even after explicitly requesting being removed from their marketing list, suggests they are a bunch of cowboys and means i will never use them.

"Constantly sends spam emails."

Constantly sends spam emails. No unsubscribe link included in their marketing emails and as a previous reviewer has reported, uses multiple domains, so their emails are not easily blocked. Does not remove email address from mailing lists when requested.

Update. Yet another email from a new domain, this time lead-forensics-pro.co.uk. They say they sent the email to info@ my company's domain to get around GDPR but this email address doesn't exist. My email account was used in breach of GDPR.

"Great product"

The product is great, the customer care after the contract is signed is excellent however I found the sales process a little too pushy.
The tool is very comprehensive and good training is given however it does rely on good traffic to your website for lead forensics to do its job.

"Technology is very good and powerful in…"

Technology is very good and powerful in providing leads if you follow up! My experience of Customer Success is exceptional in that they help you use the technology but also help with marketing strategies and tactics. Only down side is in my experience, the initial sales approach is pushy.

"Always friendly and helpful people when…"

Always friendly and helpful people when calling in for support
Learning everyday about the tools in LF
Helped enormously by Beth Jones supporting our every new step, great customer support and insights

"Great customer success!"

Working with John (our success manager) is great! He’s the reason behind our speed of execution as he is eager to make us succeed. He constantly wants to understand our problems and bring value to our company! We saw great value in the platform already after 48h.

"Arrogant & Rude Salesman"

Arrogant & Rude Salesman
We have received 4 phone calls this week attempting to push your product onto us, having only explained to Stephanie last month that due to a number of ongoing projects it was not something we would be looking into and stating that should we consider this in future, we would contact Lead Forensics ourselves. This was also explained to Michael in September last year.
In the unsolicited phone call we received from Steven this afternoon, he repeatedly pushed the product, regardless of the numerous issues I continued to bring to his attention, such as: we're having a new website built, we don't own the current site in order to paste the javascript for the 7 day "trial" & that our current lead generation is substantial for the time being, however, I was met with refutes to each of these points and at this point passed him over to my colleague. She explained that she had been contacted by Lead Forensics recently and had told them we weren't currently interested, but would contact the company should we decide in future to consider utilising them. After explaining this she went on to attempt to thank Steven for his time & tell him to have a nice weekend - but was hung up on. Extremely rude and pushy, definitely will not be considering any use of this company in the future. I understand the aim of the call is to make a sale, however, I would think it wise to take notice of the responses you are receiving and read between the lines to tell when someone is not interested, as when this is pointed out to your salesman, the call was abruptly ended.
Please remove all company details you have on file for us.

"I always have a positive experience…"

I always have a positive experience with lead forensics, our Account Manager Lisa Cook is extremely helpful and always solves any issues as quickly as possible.

"Lead Forensics is honestly a great…"

Lead Forensics is honestly a great product. We have been using Lead Forensics for 2 years and it has fueled our sales pipeline. We are constantly discovering new opportunities that we never knew existed from our website. We have seen huge ROI and the customer support we receive is fantastic!

"Andy Rowe has been exceptional"

Andy Rowe has been exceptional at guiding me to get the most out of LEAD Forensics. His approach is meticulous making LEAD Forensics a must have service when managing and tracking prospects for sales and marketing. If you don’t use LEAD Forensics you should. And I highly recommend Andy. He’s been undoubtedly a joy to work with.