"Excellent After Sales Service"

We are in the initial stages of using Lead Forensics and we have found it to do exactly what was outlined in the sales process.

Andy Rowe has helped us with making best use of the product. We typically have a weekly call which is very structured. At the beginning of each call we review what has been achieved to date and then agree what new material we are going to cover on the call.

Overall we are very pleased with this product which will no doubt drive new business for us.

"We have used Lead Forensics for a…"

We have used Lead Forensics for a number of years now and Katie has recently taken over managing our account. She has been really helpful and very quick at getting back to me whenever I've had a problem/question. Katie always seems very willing to help and east to talk to and get a long with :)

"Monitoring our website traffic to improve sales"

Kreena, our Customer Success Manager provides excellent support and advice ensuring we make full use of the softwares functionality.

Being able to monitor our daily website traffic ensures we keep focus on optimising our website from a commercial aspect and provides useful data in respect of our current clients.

The ability to be able to set up trigger reports, including fairly complex ones, provides us with real time data on potential sales which we are then able to track and monitor throughout every stage of the sales process.

"We have only been using Lead Forensics…"

We have only been using Lead Forensics for a short period of time but already can see the benefits the system offers. The ability to see who is looking at your website and obtaining potential leads is really helpful.
Our customer service manager Hannah Smith has been really helpful and has guided us through the setup which is very straightforward and is always available to answer any questions we have.

"Great tool and user friendly"

We have been using using Lead Forensics for just over 6 months now. It's a great tool to have on your website as it captures potential customers you otherwise might've missed if you wasn't using the software. It's simple and straight forward to use and with the support of Bethan Jones our account manage she helps us to get the best out of our investment.

"Lead Forensics is a forward thinking…"

Lead Forensics is a forward thinking company and I would highly recommend it to any of my other clients.
It has made us aware of companies that we may not otherwise have flagged up as potential clients, allowing us to have a much more targeted approach.

Our account manager Bethan Jones is particularly good, an asset to the company. She is extremely pro-active and always there to help if needed.

"A freindly and professional service"

We have been using Lead Forensics for a number of years and have been very pleased with the service and results.
Our customer service manager Nicola Young has always been very helpful with any questions and prompt at contacting us, either by telephone or email.
We have gained good success rates through using this company and would definitely recommend as a way to generating more business.

"Excellent tool and first class service"

We have been using lead forensics for a few years and always found the service from the account team first class. Bethan Jones has been proactive in helping us get more out of the tool and her support on the use of the portal with all our teams has been excellent.

The tool is really useful and the portal is easy to use.

"Great inside information to finding out…"

Great inside information to finding out who is looking through your shop window, how to target them and get them to buy. Very helpful team to guide you through setup to day to day usage and understand your ROI goals.

"Very customer oriented service"

Very customer oriented service. Our account rep is fantastic and very helpful. The service does what it says on the tin...