"Excellent response from Solomon Bido"

Solomon requested further information on my enquiry and on receipt of it initiated dispatch of the replacement item, which I received today. Super service!

"Top class service"

Although in the first instance I hadnt expected to have to contact customer service. I needed to as there was a small part missing. The experience at each contact was quick, easy and helpful. I had contact with Solomon and Jade and my problem/issue was solved quickly without any fuss and there were good and clear communications at all times. A few other companies would do well to take this approach.

"Good sales service"

Nice quiet compressor not yet used for air tools or paint spraying missed delivery as fed ex did not put in transit for the day but Hyundai phoned up later about it. Happy customer got it the following day:

"Top class quality…"

This company supply quality Hyundai tools of 1st class quality at a competitive price

"Space heater"

Great product and customer service. one small problem with the heater. The fuel tank is very hard to fill unless you have a long narrow funnel.

"Excellent communication and service"

Excellent communication and service. The product was recommended to me by a friend and it was very good advice. Thoroughly recommend this product.

"First class service"

George in parts said the part I need for my Hyundai compressor was out of stock but they had a new compressor in stock so they took the part off that and the part was on my desk the next working day. Absolutely amazing service and the part cost and delivery came to less than £15.I couldn't fault such fantastic service.

"Aftersales excellence."

Aftersales team were quick and efficient, arranging for supply of a new part straight away. This was received within a couple of days of making contact.

Credit to Juhee Appa, Neeta Darjee and Jade Canee for excellent customer service.

"Extremely poor purchase experience."

Extremely poor purchase experience.
Delivery was a week late whilst we were kept in the dark and losing revenue daily.

They failed to get our order delivered when they said they would, we were continually let down by them not following through on what they said they would do.
On several occasions they failed to provide accurate information on the whereabouts or delivery date of our order.
They also attempted to charge us extra for a falsified failed delivery.

Very little follow up on a complaint email, we had one missed call from a manager and a very short email attempting to arrange a call back. Email communication was requested on the Monday morning and nothing heard back from them by the Friday afternoon.

In summary we recommend that you spend your money elsewhere.

"Fantastic service from Jade"

Fantastic service from Jade, I ordered incorrectly and Jade helped me every step of the way 5 stars due to excellent after sales service