"Very good customer service and great…"

Very good customer service and great communication from Peter Whuartohe in order to get a replacement item

"Disappointment soon faded"

Disappointment soon faded after opening the box to discover there was no battery.
However a phone call later to Genpower and speaking to Peter Whuartohe who was most helpful a new one has now been dispatched via RM24
I bought the strimmer after buying a mower a month ago Order number: 22-09943-35116
I'm now converted to the convenience of battery power.

"The communication with Peter Whuartohe…"

The communication with Peter Whuartohe enabled me to rectify the fault