"Have had a warranty issue with some…"

Have had a warranty issue with some equipment I purchased. Banazeer has helped identify the issue and arrange for a replacement part to be sent out.

"Very poor customer services"

Very poor customer services. Grass trimmer broke after few weeks . They not got a clue . Week on still waiting for the part . Final straw telling me to drain oil and fuel out of it . When it’s electricity. Obviously don’t talk to each other in customer services . Stay away I say!

"Jade was very helpful in sending online…"

Jade was very helpful in sending online tutorials which showed me how to switch from brush cutter to strimmer I had forgotten you need to insert Alan key to stop shaft from turning very useful job done thank you chris Newell

"Excellent customer service"

The customer service was excellent. I was regularly kept updated with the progress of my repair. Banazeer was exceptionally polite and helpful with his email updates.

"I had issues at the outset with my…"

I had issues at the outset with my equipment and needed help. Jade in customer service was outstanding. Efficient, professional am very helpful. My issues have been resolved

"First class customer service ,very…"

First class customer service ,very helpful, understanding
Replacement parts sent no quibble
110% will def recommend and hope to do more business
Jade looked after my request good communication
Once again thank you

"Hyundai Scarifier"

Well I certainly wouldn't call it a great experience, The scarifier was delivered in good order and I put it together. The delivery driver was a woman by herself & the box was very heavy. The machine works well but the grass collection is far too small

"I had a faulty extension pole that…"

I had a faulty extension pole that would not locate correctly, and
Mr Houssein Narkar was extremely professional and kind in the way he dealt with the problem.
I cannot praise him highly enough for his courtesy and patience. J Perry

"Really disappointing"

Really disappointing. I tried large, small, long, short, dry, freshly cut, leafy, no leaves nothing seems to chip properly and it constantly blocks up.

I bought this primarily to chip brambles which are very dry so I thought would be an ideal use.

"Very attentive service by Banazeer"

Very attentive service by Banazeer - issue resolved swiftly. Thanks!