"Cheap, prompt, helpful, trustworthy"

I bought an LED-dimmer switch, It turned out to be unsuitable for UK market but LightRabbit were extremely helpful about this, even offering their e-mail as proof of their promise to refund return postage (infinitely better than most firms, who argue about return postage for months even when you quote the law that states that they're responsible for return postage on goods not useable!) - so would recommend this company to anyone & will use them again.

"Bad start but ended up Ok"

Ok so the customer service let them down. communication was really quite poor with distinct lack of information on my order, which was out of stock! When the order did arrive the packing was damaged but it was well packed so no damage to the goods. Having now installed the lights I am very pleased with their quality and performance so far (only been a few days).
I would order again on the basis of quality of product ...but the customer service a real disappointment.

"EXCELLENT!"

Used LightRabbit a couple of times now; good prices, good products, and rapid delivery - what more is there to say?

"Poor overall, still waiting for items that are 'out of stock' nearly 2 weeks later!"

I ordered some downlighters for a bathroom along with some bulbs. None of the items were shown out of stock but after paying I way informed that some of the downlighters were. After 2 weeks they still have not arrived and I haven't heard anything from LightRabbit. I wont be using them again and I wouldn't recommend them.

"Beam me up Scotty!!"

Purchased a 9W B22 LED bulb for a customer who was fed up, forever calling me out, to change a light bulb on an external light fitting.
The fitting was high and required a ladder, which was a pain on a wet, cold, winters day.
The customer also wanted a bright light equivalent to a 100W lamp.
The B22 is only 80W equivalent, but far exceeded her and my expectations.
I may have lost that particular job for a long time now, but hey! Who wants to keep going up a ladder? Especially when you suffer from vertigo!

"Good Seller - products as described and arrived promptly"

Great doing business with this seller- keen prices and prompt despatch and delivery.

"Easy and quick"

Ordering was easy online and bulbs arrived relatively quickly. Very pleased.

"Helpful before I ordered, very fast on delivery, all great."

Excellent company to deal with. I had a query pre order, they were very helpful over the phone. Order was despatched and delivered very quickly, everything was as it should be. Very well run & easy to deal with.

"Arrived on time and as described."

2 X 2.5m LED strips arrived on time and as described. Some simple instructions on how to cut, pull back waterproof cover and reconnect would be useful. However this was easily found on youtube. Perhaps lightrabbit could start developing somw youtube help clips.

"Excellent service. Not impressed with colour of the light output"

I have received excellent service from LightRabbitt and received the item in double quick time. I have to say I am a little disappointed with the LED G9 replacement. It is not really a good replacement for a G9 as the colour output has a green tinge to it. They are in no way similar to the G9 halogen bulbs that they where designed to replace. Not to worry as I am going to use them in a workspace where brightness is more critical than colour. I would not recommend them for a relaxing living space.
All said and done the service was excellent