"Twinkle, Twinkle what a Star"

Can't fault this Company, from placing my order to tracking its progress it was so easy. Great to deal with & the products were exactly as advertised, no hype. If you're thinking of changing to LED lights, great selection on offer here.

"Had problems trying to order and wasn't told item was actually out of stock."

Had problems trying to order and wasn't told item was actually out of stock. I placed order and paid straight away using paypal. Never received order confirmation and whenever I rang to find out what was going on no one called me back. Delivery did not arrive when they told me it would. I wish I had tried some other company who offered same prices and faster delivery. Not sure if I'll be using again.

"Excellent customer care"

I wrote a review explaining that the dimmable bulbs i ordered were flickering even when turned off and within an hour i received a phone call from the company explaining that i needed to replace my dimmer switch in order for these bulbs to work properly so i will give this a go. I am extremely impressed with the customer service as a regular online customer with various companies this is hard to find.

"Great Service and Great products at the right Price"

I ordered a large quantity of LED GU10 lamps they were delivered on time and the order was correct, I fitted all of the lamps and discovered 3 were damaged :-( I used the contact form on the website to let lightrabbit.co.uk know. I got a prompt response and the damaged lamps were replaced free of charge without any problems. I will use lightrabbit.co.uk again. Thanks

"Great service"

Easy to use website and very swift despatch

"No Problems"

Bulbs arrived in one piece and were as described. I was asked for feed back before I received them which was a bit disconcerting.

"Good product but patchy communication and delivery."

So- according to Mary the broken bulb couldn't break - and no you do not reply to emails on [email protected] or any other address - and I still have not got that bulb I ordered in Feb - perhaps the 5 year guarantee means you deliver within 5 years. - I know this is a good place to buy from when all goes well but the real test of a company is what they do when something goes wrong and lightrabbit seem to have a policy of just ignoring you. Looks like I have just lost my money - learn from my mistake folks and go elsewhere.

"Good product, but poor service & nil comunication!"

When the parcel arrived in 7 days, I thought it was reasonable, from Jersey, but 1 item was missing & no documents!?

After waiting a week, in case the missing item was following, I had to request clarification. The reply took 2 days & was an emat message to say that the missing item is on back-order... No indication of expected delivery date & no option to order a replacement, or to cancel!? Pretty poor customer service really, which has lessened my opinion of the company!

"the light of my life"

thank you for the items absolutely brilliant enable me to see you better but for cheaper .i recommend you try these light bulbs and your spark will never go out

"Grear quick service"

They have an easy to understand web site and purchasing is very simple. Good reliable service.