"Satisfied with product,and delivery"

Satisfied with product,and delivery

"Happy customer"

Basin arrived when expected and is exactly what I need at a great price. Thank you!

"Product is great"

Product is great. Being asked to stay in all day for the delivery is poor service

"great value for money and very good…"

great value for money and very good delivery service, i would defiantly use again

"Brilliant service"

Brilliant service, extremely helpful and the product arrived earlier than expected.
Excellent company.

"Very poor customer service"

Ordered items 23 January. They helpfully advised they did not have stock but would likely have stock 23 February which would have been OK. Had to chase them on 28 Feb when they sent one part of three. Chased again for the important part- the toilet, which was delivered 2 March but they sent a completely different toilet, not even a wall hung model as ordered.
The issue now is that our plumber is currently fitting out the bathroom and now we have no toilet. Bathroom Planet are unable to assist over the phone so you have to email them constantly. I have been advised the incorrect order will be collected at some stage and only then will their accounts team look to provide a refund, they can't even confirm whether their £35 delivery charge will be refunded. Given it has taken 6 weeks to get the wrong order I am now having to order a new toilet (obs NOT from Bathroom Planet - i do afterall want the toilet asap) and hope they process a refund soon, meantime I am £300 out of pocket and will No doubt need to chase the refund down too.
I would advise shopping elsewhere, at least you get to speak to someone if you have a problem with your order and shipping is free in most other places.

"Great service delivered quickly packed…"

Great service delivered quickly packed well and driver followed instructions.
Will definitely use them again.
Would recommend bathroom planet.

"Great"

Good prices. Very fast delivery. We will buy again

"Easy to order speedy delivery good…"

Easy to order speedy delivery good quality goods

"Fast delivery"

Fast delivery, great products