"Excellent service"

Excellent service

"Places my order and paid £11 delivery…"

Places my order and paid £11 delivery as it was due in 2-4 days. Two weeks later nothing arrived. I emailed and was told it would be another 2 weeks. Had to cancel the order

"Goods delivered on time and in perfect…"

Goods delivered on time and in perfect order. Very happy customer

"Took the money and then advised of a 4…"

Took the money and then advised of a 4 week wait as goods out of stock. 4 weeks has not yet elapsed so I can't elaborate further.

Subsequently the goods arrived safely within the 4 weeks advised.

"Items delivered in separate deliveries…"

Items delivered in separate deliveries on the same day - very inefficient.
Incorrect mirror delivered.

"Excellent service and Price"

Excellent service, communication, delivery and a competitive price. From my experience I would recommend Bathroom Planet.

"Not willing to accept a return on an…"

Not willing to accept a return on an unopened item ordered in error following incorrect advice given from the manufacturer- VitrA.

"Quick to answer my initial query before…"

Quick to answer my initial query before ordering.
Items were speedily delivered. There was one missing Item but once reported it was quickly rectified with no hassle. Excellent service and the best available price for this quality shower screen. I Would definitely use this company again.

"Lovely tap turned up quickly"

Lovely tap turned up quickly

"Positive experience."

Positive experience.
Ordered a Vitra Valarte toilet seat online on the 11/2/22.
Sent an e-mail to Bathroom Planet 14/2/22 asking re delivery date. Got a reply the same day stating 16/2/22 between 0800 and 6pm.
About 0730 on 16/2/22 I got a call from the courier that he would be with me in about 15-20 minutes. Fortunately, I was in so I received the item. There was a dent in the card box packaging. The courier allowed me to see the item out of the package before he left. It appeared intact. It was earlier than 8am, but I was pleased that I did not have to stay in the whole day.