"Very seamless experience"

Very seamless experience

"Poor Sizing and Deplorable "customer service""

I tried to get the "Customer Service Representative" to understand my plight, in that I purchased a jacket for a friend as a surprise gift. There was no way I was going to measure his body to meet the exact specs of Jackets Creator size chart. I simply ordered the size jacket that he always wears, leaning large and thus ordering him a large.
JC's sizing chart is a joke, and so is their "customer service." The jacket I received for my friend does not match any other size jackets that he wears.
I contacted the company toward an exchange and mentioned to them that the jacket does not fit like any other jackets my friend wears. They were extremely inflexible, told me I chose the wrong size, and demanded that I pay numerous fees plus international shipping to do an exchange. On top of this, they kept calling me "customer" instead of my name, and were exceptionally rude with each email they sent back.
I will never shop with this company again.

"Quality of jacket was excellent"

Quality of jacket was excellent. Exactly as I expected it to look. Customer Service was responsive when checked on order and accurate in when to expect delivery.

"Orderd a month ago still says processing "

Orderd a month ago still says processing I probably got scamed

"Bought a collegiate jacket for a friend…"

Bought a collegiate jacket for a friend for Christmas. They really like it

"The jacket was beautiful"

The jacket was beautiful. I ordered a small based on the size chart and it was too small, so size up! The return process was fairly easy. I am going to reorder.

"Great quality jacket"

Great quality jacket. Exactly what I was expecting.

"The detroit lions jacket is perfect"

The detroit lions jacket is perfect! The right size fit, the look of the jacket!!!! PERFECT!!!!!! Thank you for a great job!!! It took 6 weeks to get it but well worth the wait!!!!!!

"Beverly Hills Cop jacket Love it!!…"

My boyfriend loves the Beverly Hills Cop movies with Eddie Murphy. I ordered the Famous Detroit Lions iconic jacket replica. I was nervous and wondered if it would be poor quality. My boyfriend is a very picky and upscale dresser.

The jacket arrived and the quality was great. The embroidery was very well done! The sizing was accurate. I will definitely order again!!!!

"I was disappointed with the customer…"

I was disappointed with the customer service, and the curt response to my emails. The jacket was what I ordered but future customers should know that the sizes run small.