"Jason was very helpful in getting my…"

Jason was very helpful in getting my request resolved

"Expensive for what it is"

Expensive for what it is. And when you try to cancel, you have to wait on hold for an hour. They literally will not let you click a button to cancel inside of your account. They force you to call and they don't answer the phone. This gets a one star for any company who makes their clients jump through like this. Other than that, the phone service was was OK but severely overpriced. There's no need to pay the prices that these guys want to charge for online phone service.

"We called on Friday"

We called on Friday, Jan 10th in afternoon to have help with our phone tree and the tech who helped was great. Best experience in last 4 years with Ring Central.

"It's OK and integrates nicely with PC Recruiter"

While I do like how it integrates with my CRM/ATS PC Recruiter, the autodialer feature is cost prohibitive, so I'm going to purchase from another company. Also, It's not always great at connecting calls. I'll get a fast busy or no ring and then straight to voicemail with ring central and when I call with my mobile phone (verizon) it connects easily.

"Reporting is abysmal"

Reporting is abysmal. Call log information is too difficult to read - no easy answer to things like, did someone answer it or did it go to voicemail (what does "accepted" mean? it doesn't mean answered).

"Not worth it"

Not worth it, will continue subscription after cancellation and refund.

"Need to be rebooted often to hear callers "

The phones themselves are super cheap and the service goes bad often leaving voices garbled or robotic and impossible to hear . Need to constantly unplug and reboot and sadly you don’t know when till you can’t hear the costumer on the other line.

"RingCentral is easy to use and they…"

RingCentral is easy to use and they have great customer service. I will recommend RingCentral for every small business or large businesses looking for easy to use phone system and affordable too.

"Unable to reach our account manager to complete the setup"

We activated our account on 13 Dec and since then I have been unable to reach our contact to complete the setup and correct some errors.

"Your breaking up… are you still there?"

Make it to the phone lines don’t break up during the call