"advice provided"

very grateful for the professional advice given by craig taylor on his visit to our house on the 30 July 2024, knowledgable, pragmatic and tuned towards our current and future options - could not recommend craig high enough, thanks !

"Hybrid System, Service and Warranty Call"

I have inherited a air source hybrid system installed by Greener Energy. When I moved in I thought it best to have it serviced by those that installed it, what a mistake. They charged almost £300, for the first 'engineer' to arrive without his tools, state that he would would come back once he had recovered them, never to seen again. Greener Energy did not call to call to re-arrange I had to do that. Second Engineer arrives, not qualified on a hybrid system, although Greener Energy only admitted that later, he spent 20 minutes in our house before leaving; possibly the worlds shortest boiler service. Third 'engineer' comes back and apparently completes the service. Only thing is if you look at the Grants service book he has replaced nothing that should have been replaced.

The installation itself is not correct with lines that should be in the housing hanging out, the concrete pad has more contours than the Himalayas, even the feet have not been put on correctly.

Finally I made a warranty call to Grants, the manufacturer of the system, who told my heating engineer that they could not honour the bill due to an outstanding charge. This was incorrect and has been addressed by Greener Energy after I left my initial review.

Since leaving my original review, Greener Energy have offered to refund the fee for the service, they also offered to re-visit the service. It would appear that if you get hold of the correct person issues will be addressed promptly.

"Daniel Walker gave me advice about Air…"

Daniel Walker gave me advice about Air Pumps and the costs involved etc... He is an honest and lovely young man and has left me with some things to consider to help me make up my mind.. The system sounds excellent!

"Highly recommended "

We found Greener Energy to be excellent. Every member of staff are approachable and any questions you have are answered clearly, they also guide you through every step of the works and paperwork regarding your installation. A special thanks to Debbie and every other team member who made this installation easier than we expected.

"James Connor the sales representative…"

James Connor the sales representative was very informative and answered all of our questions. This gave us confidence in the company.

"Team Work"

From getting a quote to the work being completed all Greener Energy Staff were professional, courteous and respectful of the customers home. We would highly recommend this company. We would like to thank Melissa, Chloe, George, Matt, Steve, Colin, Nick, Lewis, Jack, Cameron & 2 Roofers (sorry we did not catch your names), you all worked together as one big Team. Thank You

"Brilliant service"

Munro was fantastic. Explained everything covered all options and let us see what savings we would make. All made very straightforward and very happy with advice and time taken to make sure we understood and happy with everything.

" great company "

Stephen was very friendly and informative answering all my questions nothing was rushed the boys who came and fitted the solar panels were friendly informative tidy nothing was too much bother really good company phoningvto make sure everything was going smoothly would definitely recommend

"Stephen and Connor"

We can't praise Stephen and Connor enough for their professionalism and help. These two electricians with their comprehensive knowledge, excellent customer care and expertise are exemplars of their trade.

"I made the right choice in choosing the Greener Energy Co."

I made the right choice by choosing this company. Everyone that I have dealt with has been polite friendly and extremely helpful. They always arrived when they said they would and the job was done within two and a half days. I am delighted with the finished result. My home is now warm and comfortable. They were always available on the phone with any enquiry I made and helped me throughout the application process.