Greener Energy Group
Jim Lamond
"Overall, a positive experience."
Our overall experience with Greener Energy has been a positive one albeit our journey has not been as smooth as we would have liked. They were especially helpful at overcoming an unexpected planning consent issue and this was much appreciated. A number of scheduling challenges spoilt what would otherwise have been a 5 star review.
customer
"Very professional"
Very professional, clean and tidy work.
And the lads were all very pleasant eager to explain everything.
Stuart Ferguson
"Martin the engineer was a pleasant and…"
Martin the engineer was a pleasant and efficient engineer who carried out the planned maintenance without issue.
Billy McAvoy
"Remedial work required"
Very efficient gentleman appeared yesterday and Finally( I hope ) sorted the issues that I've had with the Air Source pump.
This was the fifth time in as many weeks that this issue appeared.
It now seems to be working perfectly but I'm holding my breath
David Hogg
"Hybrid Heat Pump"
Excellent guidance and monitoring throughout this process. Highlighted exact costs for customer with detailed explanation were given. Installed on time and professionally by Greener Energy's install team. Very happy with installation.
Paul
"An excellent and professional service…"
An excellent and professional service provided throughout the installation. Really friendly team and would highly recommend Greener Energy Group so much so that I’m now looking at their Solar Panels and battery storage next. Great service from Stephen Reilly as he explained the savings to be made from the hybrid system.
Alex
"ASHP & Hybrid combi installation a great success"
Energy surveyor was informative and described ASHP & hybrid boiler in some detail with video presentation and costs / benefits.
Communication with Greener Energy after sales was comprehensive with detailed information on the lead in times, payment schedule and potential to request Energy Saving Trust grants.
The installation went almost to plan within the designated 2 day timescale, Only delay was boiler & ASHP stalled at suppliers depot however the onsite team went and collected. Install team worked well together with mechanical and electrical teams on site and all issues resolved and site cleaned and consumables removed.
Will need to wait and see what the overall hybrid system benefits are as the heat pump is only working when room heating is required. Expecting combi boiler to be more efficient at 83% than 22 year old combi.
I would be happy to recommend Greener Energy to anyone looking for new boiler & Air source heat pump as they have well managed procedures in place to help customers negotiate each stage of process with attentive customer and technical staff.
alexander Johnston
"A1 service from all"
very slick, helpful and efficient. Fitters were a joy to deal with and the sparks were good value for humour. first class job by all.
Simon McClure
"Our 4 month journey with Greener Energy…"
Our 4 month journey with Greener Energy has been both pretty good and also an interesting learning experience. The 5kW Solar PV installation is working well, alongside a Vaillant 5kW hybrid Heat Pump system. Through July/Aug the solar PV system has already halved our electric consumption. With the Eddi diverter on the immersion this has reduced our gas consumption by about half as well. We are looking forward to testing the heat pump system through the Autumn/winter.
Accessing funding through HES/EST has been straightforward, and although it does make the installation longer, it also ensures that the two systems are affordable & worth doing.
The Greener Energy team have been professional and helpful at every stage.
Catriona
"Up and generating energy in no time"
From the initial phone call to enquire about solar panels and a battery system we have been met with a very high degree of professionalism. The advice given with regards to the system that would be most suitable for our needs was determined and we were guided through the loan application process for a government interest free loan. Once the loan had been secured it was only a matter of a couple of weeks before we had the system installed.
The installation process was very straight forward, completed in a very timely manner and we received a thorough explanation of the system prior to the installation engineer leaving our property.
10 out of 10 service
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