"4 Stars"

4 Stars. Great

"A good choice.."

We needed to change our central heating,we chose to go green and install an air source heat pump.
The Greenerenergy group were our installer of choice, after the initial survey a date was booked for the installation.
The team arrived and in no time the old system was removed and the new system installed.
We have a large 4bed bungalow that is now lovely and warm and economically heated.
OK, so there were a few issues a long the way but they were rectified and i can now say that we made a good choice.
Thanks guys for all your effort.

"Good service turned up when they said…"

Good service turned up when they said they would . All workmen very nice and friendly and very willing to take time to answer any questions. Very tide no mess to clean up behind them

"Roofers were very efficient and quick"

Roofers were very efficient and quick. Electrician was very knowledgeable solar panels and battery pack fitted in 1 day

"The guys who did the work were…"

The guys who did the work were personable and seemed efficient. The finished product seems very effective but I need to get to grips with the thermostat settings as it seems to use a lot of power on a daily basis.

"Minor Running Repairs Sorted"

Just a couple of ‘running repairs’ were needed for our new Air Source Heat Pump system. A connection needing tightening to the pump and pipes and a check on the water pressure to a toilet that seemed to have been affected.

Within a day of my call to the office Dan the plumber arrived and sorted things out.

One phone call, an immediate visit and half an hour later everything is sorted (fingers crossed!).

I call that great, responsive customer care.

Thanks again Greener Energy.

"The service engineer arrived when he…"

The service engineer arrived when he said and resolved our problem.
Just a mention for Ainsley who arranged the service appointment and has been most helpful when we have had an issue with system or have been unsure about something.

"First service following installation…"

First service following installation from Richard who was thorough, informative and very helpful in going over the system operations. Excellent. The service and support from Greener Energy is reassuring.

"Greener Energy air source heat pump installation."

I selected Greener Energy after internet searching revealed their useful website and also it turned out to be a local firm. A quick response to the initial enquiry followed a path from feasibility to detailed specifications and an estimate. In tandem with this, as we needed an EPC, they arranged for an independent surveyor after which it transpired we would be eligible for a Domestic RHI grant. This was pleasing as our property is an old stone-built farmhouse so has inherent problems in building materials and so on.

Installation was carried out by very hard-working trades people who took time out to answer questions as it progressed and explain the various procedures. It finished on schedule (and it wasn't the easiest of jobs given the nature of the building) and then to finish the ever helpful office staff ensured that the necessary forms for the RHI application were completed satisfactorily.

All in all a good outcome for us - thank you Greener Energy

"Installation went very well"

Installation went very well. Engineers arrived promptly and were professional and helpful.
We now have a warm house. Thank you