"Excellent service would highly…"

Excellent service would highly recommend.

"Payment in advance unacceptable....."

I had an annual service booked and I received a telephone call the day prior to confirm the time of engineer's visit. I was then asked to pay for the service in full. After some discussion I was still unable understand that there was any acceptable reason to pay for a service in advance and therefore cancelled the appointment. I had satisfactory dealings with this company over the last six years and I am disappointed to have had this experience with them. How can you be expected to pay for a service that has not been carried out and unforeseen circumstances may prevent this happening?

"Solar Panel Installation"

Solar panel Installation
The initial survey and estimate were completed within about an hour. Once agreed the installation was planned the following week.
The solar panel team arrived on time and immediately set about the installation. The panels were on the roof within 2 hours and they were connected to the electrical wiring 15 minutes later. A first class effort, efficient and courteous throughout. It is too early to say if the benefits have been delivered but this is the second purchase from the Greener Energy Group. Two years ago an Air Sourced Heat Pump was installed and it was one of the best investment we have made. Compared to our previous storage radiators and panel heaters we have saved thousands of units of electricity and we have a much warmer house than we ever had before.
I would not hesitate to recommend this team for their work.
Ian N, Fife

"The whole process of installing Solar…"

The whole process of installing Solar Panels has gone a lot smoother than I thought. From initial contact and survey(Craig), placing my order and planning installation (Martin), to installation was very professional, answering all my questions and keeping me informed on progress. The installation by Paul and his team,(roofers) and Barrie and his mate (electrical) was done very well, quickly, quietly and very efficiently. A friendly team and I cannot praise their professionalism enough. leaving my property spotless once all the work was done. Thank you all very much.

"Had my air flow heat pump serviced…"

Had my air flow heat pump serviced today the engineer very professional and very helpful

"The appointment was arranged early…Annual Sevice."

The appointment was arranged early plenty time to fix schedules around,As usual staff all very friendly and efficient ,Engineer on time annual service all done great job.

"Grants ASHP service"

Service to ASHP completed efficiently, engineer was very helpful with explanation of the controls. Great knowledge of Grants ASHPs.

"Air heat pump installed - very positive experience at every level"

We had an air heat pump installed and the whole process was very straightforward, from the initial survey through installation to the sign-off we felt in safe hands.
The installation was not straightforward due to some peculiarities of our house but the installation team were brilliant, explained the problems and discussed alternative approaches with us at every stage.
Experience was so good we have asked GreenerEnergy to fit solar panels for us.

"Engineer did a good job in servicing my…"

Engineer did a good job in servicing my heat pump.

However £235.00 is a bit over the top for 30 minutes work !!!!!

"Just had my annual service completed…"

Just had my annual service completed today by service engineer Scott Russell. Did an excellent job and provided some useful and helpful tips with some of our issues. Very professional. Great that the company have such quality staff at the sharp end of their business, dealing directly with the customers