"Service and product were great"

Service was great, immediate dispatch and very quick delivery with delivery tracking notifications all the way.
The Hiplok DX1000 looks and feels exactly as described, although I'm not going to take an angle grinder to it to prove it.
Thanks Hiplok team

"Great service "

Bought both the DX1000 and Mega chain. Very high quality and feel like they can last. When my parcel arrived the chain was missing, but once I raised it they immediately sent the second package.

"Great except a few little niggles "

This a great lock no doubt, however a bright Day-Glo covering would obviously make it more visible and cost pennies. I've wrapped mine in Electrical green and yellow earth tape! Also the package was an absolute pig to get open, no need to make it that difficult. Overall though I'd highly recommend this lock, I've seen how tough they are.

"Helpful "

Helpful people on the end of telephone

"The purchase was straightforward"

The purchase was straightforward, and the delivery fine. The item itself, while heavy, promises well; hard, after all to test but it is clearly robust.

"Great zip tie lock"

Great zip tie lock. Use it every day on my motorbike - tying my backpack to the frame as I drive through London. Ingenious design. Easy to use. Great colours. Love it!

"Excellent and friendly service."

Excellent and friendly service.

"Excellent customer service"

5 stars for customer service. I recently ordered a spare part for my lock. The item was not available seperately but I was helped by customer service. Even when there was a problem with shipment later, they adequately solved the issue. All this for a spare of a few EUR.

The emails did arrive in my spam filter all the time, so don't forget to check if you reach out to them.

"Easy to order and speedy delivery."

Easy to order and speedy delivery.

"Wrong item received, impossible to get a response from Hiplok"

I ordered a lock but received a completely different one. I have tried to contact Hiplok/Plus8 via email and the contact form on their website to no avail. I am stuck with an incorrect product.