"Prompt delivery of an excellent product…"

Prompt delivery of an excellent product by a company that appears to understand the requirements of the customer. Excellent

"Products not shipped (2 weeks after…"

Products not shipped (2 weeks after order date)

"Postage excessive"

I had to arrange postage for a couple of keys to a friend in London who was coming down to Australia as the postage for those same keys to Australia was £25!

If you are going to sell internationally please do better. Also the tracking never got updated. Again pointless to offer it if you are not going to keep it updated.

"Quick delivery and incredible quality."

Quick delivery and incredible quality.

"Easy purchase using HipLok's website"

Easy purchase using HipLok's website. Delivery was relatively quick, with no surprises.

"Carry Pouch for D1000"

Prompt delivery, carry pouch for D1000 does the job, as the downside of such a secure lock is, it's fairly big. On balance though - one would rather still have the bike than have it stolen !

"Amazing robust product "

Amazing robust product .
love the design and the security level along

"I was looking for lock to protect my new gravel bike."

I was looking for a lock to secure my high value gravel bike and the HD1000 offered the best solution against a quick theft.

"Fast delivery"

Fast delivery, well made product.

"Long delivery time, not what I paid for"

I ordered the Airlok fixing kit with 4 plugs and screws. It took more than 2 weeks for my order to arrive. It finally arrived, and there was only 1 screw in the package instead of 4. What am I supposed to do with only 1 screw?