e-bikeshop.co.uk

Transportation Access and Assistance
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256 reviews
Overall Rating
Customer Reviews about

e-bikeshop.co.uk

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PK

5.00/5.00

"Nduro 7 - Loving the experience"

Excellent communication, delivery and after sales service. I am very happy with my Nduro 7 thanks to a great experience with the E-Bikeshop Team. I would definitely recommend them to anyone looking for a bike or spares etc.

17/01/2024

Adam Garner

5.00/5.00

"Great Customer Service"

So easy to buy a bike from the e-bikeshop.co.uk
Really quick to respond to queries and great overall service - Definitely recommend!

21/12/2023

Justin Thomas

5.00/5.00

"Excellent individual attention"

The attention to our individual requirements was very reassuring and professional. We had plenty of information, and spec before buying and felt that the bikes recommended were appropriate for each of us.

21/12/2023

Mr Ramsdale

5.00/5.00

"Service"

All the agents are knowable friendly and very helpful Phil

21/12/2023

Karine Pecheur

5.00/5.00

"Best place to find your dream emtb"

E-bike shop is the best specialist in Emtb in the country. I have been travelling in many places but keep on coming back to this shop to buy my bikes. They are a lovely team of passionate people with the expertise to help you make the right choice. I am a very demanding customer, but honestly, they all have been so patient with me! I am having a blast on my new Orbea Rise M Limited, I made the best choice ever, and will visit Ben and his team when it is time to upgrade. A huge Thank You for helping me find my dream bike!

20/12/2023

Colin Brookshaw

5.00/5.00

"Go to guys for e-bikes"

From initial conversation, to viewing and test ride,everything was smooth and well organized.
Sales team were very knowledgeable and helpful with sizing. Had test ride to check size.
Time from ordering to picking up the bikes was shorter than expected. Adjustment to fit when picking up, and advice on riding modes and general riding tips were a great help. Have had contact since buying for some technical questions. Again very helpful answering all questions.
These are the go to guys for e-bikes highly recommended.

20/12/2023

Mike

5.00/5.00

"Exceptional from end to end."

Exceptional from end to end.
Choosing the provider - E-BikeShop was an easy choice. My employer used Halfords for their bike2work scheme and the options for the main providers were really limited in choices of bike and the companies who accept these vouchers were limited too. Ebikeshop accepted my vouchers and their range was far better than others. Most companies accepting bike scheme vouchers charge up to 15% but ebikeshop don’t. That saved me £450 alone.
Finding the right bike and ordering - I used the size guide to make sure I ordered the right frame. I also used their Webchat to find out more about the bike and the process. They were so helpful, came back really quickly and I was dealing with the same people. The whole process was so easy for me.
The bike itself - fantastic. Top quality, delivered really fast and a joy to ride. It came pre-built with me just needing to make some adjustments to the handlebars and saddle to suit me. They also provide a decent set of free pedals which most don’t - another saving!
All in all, I couldn’t recommend them more. Thank you so much

17/10/2023

Adrian Wood

5.00/5.00

"Great all round experience"

massive thanks for professionalism and experience sorting this for me. Steve was fantastic, I didn’t catch the name of the other guy, but equally supportive. A credit to the team. It’s what the bicycle world needs in this age of faceless transactions. Thanks again.

23/09/2023

Geraint Williams

5.00/5.00

"Very helpful staff"

Very helpful staff , all questions answered straight away. Just an all-around great service

25/08/2023

Robert

5.00/5.00

"Great customer support what ever the…"

Great customer support what ever the issue is they’re more than happy to help. :)

04/08/2023
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