Direction Law

Legal Services & Government
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815 reviews
Overall Rating
Customer Reviews about

Direction Law

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Mel Grant

5.00/5.00

"Does what it says on the tin no…"

Does what it says on the tin no complaints whatsoever good advice quick responses fast service.

05/08/2022

Abs

1.00/5.00

"Avoid this company at all costs they will scam you"

Avoid this company at all costs

We were quoted £1400 for all fees. We ended up paying over £3500. We were then called after completion to say that they had over charged us by £400 by accident even after I disputed our bill being so high. Absolutely shocking service.

Our solicitor Christopher Grove basically never contacted us. It went on for 7 months of me constantly having to chase him but he refused to pick up the phone to anybody including sellers solicitor or estate agents. He would only email me and not my partner even when he was copied into the emails.

In the end I dealt with 9 people from Direction Law, they are all rude an unprofessional

Christopher would not give us straight answers or give us any information and updates. In the whole 7 months I spoke to him over the phone twice and actually ended up contacting the sellers solicitor myself.

I can't describe how bad this company were

05/08/2022

Pix

4.00/5.00

"Good service reasonable cost"

Good service reasonable cost. Things went fairly smoothly, I did however feel that some discussion time (not via email) would have helped especially as this was my first property purchase and it was often not easy navigating the specialist jargon. Would recommend as I said the purchase went smoothly.

05/08/2022

Aiden

5.00/5.00

"Great service"

Jaswinder was amazing, he kept me informed and pushed for a speedy process for me. Always answered the phone and replied to emails quickly. I recommend direction law and will definitely be using them again in the future.

04/08/2022

customer

5.00/5.00

"Good service and easy to do business…"

Good service and easy to do business with.

04/08/2022

Kate Holmes

1.00/5.00

"I wish i could write a positive review"

I wish i could write a positive review, the mis-guidance and total incompetance left me overwhelmed and i am shocked that using a legal adviser can give wrong advise. Trusting a solicitor doesnt work with my experience!

Updated. Interesting reply that I’m not found. I did complain and received a reply. Still not good enough in my opinion

04/08/2022

Amy Anne Fitzpatrick

5.00/5.00

"Top service"

Top service, super efficient and easy to communicate with.

03/08/2022

Phil D'Arcy

5.00/5.00

"Great Service from start to…"

Great Service from start to finish,great communications.
Kept me informed Highly recommend this company.

03/08/2022

daniel

5.00/5.00

"Great service"

Great service, very prompt with communication as expected and smooth lease transition as we experienced. Thanks

03/08/2022

Jo smith

5.00/5.00

"I loved how digital and easy direction…"

I loved how digital and easy direction Law were, I prefer this way of working. I had trouble at the start with the money laundering checks but I understand this isn't direction Law, but they should review who they use. Rest of process brilliant and great communication.

02/08/2022
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