Direction Law

Legal Services & Government
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815 reviews
Overall Rating
Customer Reviews about

Direction Law

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Tracey Young

5.00/5.00

"Direction law has the best team to…"

Direction law has the best team to coordinate one another. When there is any challenge they work hard to make the achievements as scheduled. Great job!

03/06/2022

Stacey

5.00/5.00

"Shannon was amazing"

Shannon was amazing, she was always quick to reply and answered all my questions to the best that she could!

After dealing with other firm prior to Direction Law, I could not praise you enough as it was a very stressful time. I want to thank everyone who worked on my case even the staff who I may not have had contact with.
I will definitely be recommending you in the future.

02/06/2022

customer

5.00/5.00

"Helpful"

Helpful, informative and quick to respond. Always felt informed and up to date. Would recommend.

31/05/2022

Natalie Johnson

5.00/5.00

"Really helpful and professional"

Really helpful and professional, would use again.

31/05/2022

H Clark

5.00/5.00

"Happy with the service provided to a first-time buyer of affordable housing"

The whole property-buying process was aided by 7 or 8 different people, and all were great - helpful, professional and took time to explain things. Communication was quite good from what I understand with solicitors; not perfect but I know they are very busy. I guess that my expectations around this were also higher than usual, as I found buying a flat as a first time buyer quite an anxiety-provoking experience!

The firm was one of three recommended by the affordable housing developer I was buying from, so I was a bit concerned that the solicitors would be slightly less than enthusiastic when it came to representing my interests. However, the solicitor, Sharon Higgs, was extremely diligent and I am very satisfied with the service provided.

I would recommend Direction Law in general, and particularly when it comes to affordable housing.

30/05/2022

Mrs Jemma Dhenin

5.00/5.00

"Very good service"

Very good service

30/05/2022

customer

5.00/5.00

"Good"

Good, reliable solicitors at hand when ever you need.

30/05/2022

Liam

2.00/5.00

"Shoddy service"

We have previously used Direction Law for a few transactions and had a good service. We have recently used them again, and the service has deteriorated. Firstly trying to phone them is impossible and replies to emails can take a day or two. We had a particularly tricky issue towards the end of the transaction only to find out, we were not told, the lawyer had gone on leave, another lawyer James Rattigan, stepped in and was very helpful and then a week later we found out he too went on holiday without our matter being allocated. Eventually the transaction was completed but with a lot of prodding from ourselves and the agent. We only received our completion statement after the transaction only to find it was incorrect.

I would pay pay more for a better form if you want piece of mind with your transaction.

28/05/2022

Jemma Teague

5.00/5.00

"Very happy with the service from…"

Very happy with the service from Direction Law. Everything was very easy and all done by email

27/05/2022

Julia Loewenguth

1.00/5.00

"Do not use"

Do not use
They never reply to emails
They never reply to the phone
Took me over 6 months to get my flat sold.
My conveyancer was Sofia Ahmad. At the end she simply disappeared and one of the office directors had to step in and help me.
It was the most difficult year.

25/05/2022
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