"Har betalat extra för att kunna avboka…"

Har betalat extra för att kunna avboka men får inga pengar tillbaka och inte heller något svar, varning

"EMPRESA POCO O NADA SERIA"

EMPRESA POCO O NADA SERIA, HE CANCELADO MI VIAJE CON LA OPCIÓN CANCELACIÓN GRATUITA LA CUAL ACEPTÉ Y ABONÉ RELIGIOSAMENTE. DESPUÉS DE MUCHOS CORREOS LOS CUALES NO TIENEN NI LA DIGNIDAD NI LA VERGUENZA DE CONTESTAR, SIGUEN SIN LA DEVOLUCIÓN DEL IMPORTE DE LA CANCELACIÓN Y SIN HACER CASO DE MIS CORREOS.

"USA credit cards may be subject to foreign exchange fee"

I paid with my USA credit card in US dollars. When my Chase statement arrived I was charged a foreign exchange service fee as the charge was made in Amsterdam, This should have been disclosed. I have other credit cards that do not charge for this but I had no idea that you took the funds in Euros.

"Do Not Book with Flix"

Advised to cancel my booking due to my destination being on lock down (usa) and told I needed to do that so I could be refunded. After cancelling, I was emailed, stating I wouldn't get a refund as the hotel had kept the money. Spoken to the hotel, who have confirmed all money was refunded to Flix and clearly states on the hotels website that all bookings were being refunded due to the virus. Will not be booking with Flix again or any third party company. Far too costly and at such a difficult time.

"Great price"

Great price, good service, no problems whatsoever

"No communication and Refund still owed…"

I am in the same position as the previous reviewer. I booked a hotel online via Trivago. Free cancellation until August. Cancelled the booking immediately THE SAME DAY as I realised this was a mistake. This company took £1475 from my credit card immediately, and 3 weeks later I am still waiting for a refund. I eventually got an email asking for my bank details but since then I have heard nothing and no sign of a refund. I realise these are difficult times but they were very quick to charge my card !

"Breakfast was good"

Breakfast was good. It would be better if a kettle and coffee were present in the room. Location is good.

"Gute ,zentrale Lage"

Gute ,zentrale Lage, schöner großer Pool,tolle Dachterasse,unterteilt in Textilbereich und FKK Bereich.
Speisen zu moderaten Preisen im kleinen Restaurant möglich.
WLAN leider nur im Rezeptionsbereich frei,ansonsten kostenpflichtig.
Kein Toster,keine Kaffeemaschine,kein größeres Messer .Die Küche ist nur mit dem Nötigsten ausgestattet.
Modernisierte Zimmer,viele deutsche Fernsehprogramme.Kein getrennter Wohn/ Schlafbereich.

"Cancelled hotel within 100% refund time - no refund still - now almost a month !!"

Booked hotel - refundable to 4th April. Cancelled online got an email saying cancellation had been accepted and 100% refund. They asked for some reason for my bank details for the refund - that’s the last I have heard from them. Three emails since and no reply and no refund.
There appears to be something wrong with this company. I am disputing via credit card company.

I am seeing many more reports of this company the same as mine. Still no progress in refunding the payment. This should not be taking so long. If they can respond to this review it should be easy to make the refund. Where is the money ?????

I am strongly worried regarding this company and how they manage their reported free cancellation policy.

"Site rapide et clair!"

Site rapide et clair!