Flixhotels

Event Management and Logistics
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261 reviews
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Flixhotels

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Flavius Danut Pantea

5.00/5.00

"Ich bin zufrieden!"

Ich bin zufrieden!

18/11/2020

Patrik Zweifel

5.00/5.00

"War super zu frieden."

War super zu frieden.

16/11/2020

Corrado Martinoia

1.00/5.00

"A gennaio mia moglie ed io avevamo…"

A gennaio mia moglie ed io avevamo prenotato una settimana in un hotel a Zante in luglio poi, causa covid abbiamo cancellato e chiesto il rimborso. Inizialmente hanno detto che ci sarebbero volute 6 settimane...ok.. poi che li prenderemo a fine anno ( non li prenderemo mai) . Contattarli è un impresa . Fingono di non parlare inglese figuriamoci ..agenzia turistica tedesca . In Germania parlano tutti l inglese. Si sono ingolositi del malloppo di tutte le disdette covid. Ah... la cifra? 470 euro.

11/11/2020

Ziad Salahat

1.00/5.00

"ich möchte mein Geld zurück bekommen"

ich möchte mein Geld zurück bekommen

10/11/2020

Raj Singh

1.00/5.00

"Rubbish stupid company!!"

Rubbish stupid company!!! Not giving money back. When you call them all the service centre says is that they going to send a email. No one calls or emails back. I was given a voucher in March 2020 I said no to the voucher send my bank details. I was told I would get a refund within 2 weeks then got another voucher said no again and the I was told December 2020 or December 2021. Absolutely ridiculous company and ways of working!!! Taken to my solicitors

02/11/2020

David Sánchez Mohedano

1.00/5.00

"Estafadores!!!"

Estafadores!!!
6 meses llevo esperando mi dinero de un reserva la cual tenía cancelación gratuita.
No contestan a llamadas.
No contestan a emails.
No reservéis con estos timadores, es lamentable.
Una pena no haber leído antes las opiniones de estos estafadores.

22/09/2020

Covie

1.00/5.00

"Do NOT book with Flixhotels they will…"

Do NOT book with Flixhotels they will NOT refund your money prior to cancellation date as stated...Liers!!
Even with Covid they have not reimbursed customers and neglected returning emails and calling a nightmare!!

15/09/2020

Coco

2.00/5.00

"Do Not Use"

We booked with Flix for 2 reasons - 1 it was the cheapest option and 2 - cancellation policy. We made reservations only to find out from our friends who are staying at the same hotel, the hotel is not re-opening b/c of COVID. Our friends were reallocated to a sister property, however, we were not notified. I reached out to the hotel and Flix to see if we could be moved to the same sister property. The hotel responds back and says no problem. Flix responds back saying that the hotel will not respond to them and they are cancelling our itinerary (total BS since I received comms from the hotel the same day). Flix says they will refund us but they cannot put it back on our credit card and will need our SWIFT and IBAN codes. We immediately called our credit card company to tell them what had happened and to stop payment for Flix. I'm glad we were able to catch this in time before we were scammed but it sounds like several folks weren't as fortunate.

08/09/2020

Mrs Skipper

1.00/5.00

"Still no refund from June!"

I had booked one night in June to stay at a Flix hotel but it was cancelled due to Covid. I had free cancellation on the booking so am entitled to a full refund. I have received an email saying my refund might take up until 31.12.20. This is obviously not acceptable. In these strange times only book with someone you can trust to do the refunds they promise. I will be taking further action shortly to try to obtain my refund.

18/08/2020

Courtney Bowman

1.00/5.00

"THIS COMPANY IS A SCAM"

I cancelled my reservation within the free cancellation window 4 months ago and have yet to receive a refund. The early email requests were responded to and I was told I would receive it in 4-6 weeks. I now can get no response from the company for my refund.

What a dishonest and poorly run company. DONT EVER BOOK WITH THEM.

27/07/2020
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