"Stay Away !!"

Danish the agent found me a flight and I was told to pay £80 deposit to secure the flight . I was then told flights selected is no longer available. He then attempted to sell me a more expensive alternatives that would have more significant expenses which I declined. I lost my initial urgent deposit as advised to secure the flight.

Customers do not receive their money back from this company or the airline as long as you accept a more costly alternative flight, if you refuse like myself , deposit is lost.

Section 2 of the booking forms , which mentions a £75 admin fee for cancellation statements are very deceptive and fraudulent.

Please do not use and avoid

"Bad experience with Palmflights"

I’ve called for enquiry on 2nd of January, everyday I been contacted to give a deposit and on 08/01 I decided to pay full ticket which I been told I can’t and I have to pay only deposit and promised that the fares won’t increased if so I will receive full money back. Once received the deposit I got emailed and calls, told me there’s a problem with 1 passenger seat, it won’t be together which doesn’t make sense, I told them to make 2 booking then I received another emailed the price has been increased by £207. I’ve emailed to their admin and kept contacted them but they want me to agree that I have cancelled my ticket before travelling and I will loose £50 on my deposit. Which I refused. They are scammers. Don’t pay deposit if you get a good deal pay the full ticket. I reported them to Action Fraud.

"Danish has fraudulently requested extra…"

Danish has fraudulently requested extra money by misleading information. He conned me and my friend an extra £240. on top of our tickets fares, in false presence that the amount will be refunded by the airline which is a lie. I wrote to the CEO Samya Tahir but she failed to look into the matter. Being a CEO of the company she should have responded to our emails. Currently I am complaining to ombudsman, trading standards travel agency licencing and other relevant agencies. My friend and me would not let go until our monies are refunded. Even my bank has been escalated this as the way Danish coerced us to make payments. First deposit he sent a link and the outstanding plus the extra money he convinced us to make a money transfer in his Virgin BAN account. These people are fraud.

"I sincerely had an amazing experience…"

I sincerely had an amazing experience booking my flight with your staff, Danish. From the moment I reached out, He was friendly, professional, and eager to help. He went above and beyond to ensure my needs were met, responding promptly and with genuine care..

"Thank you so much Maria.for your help "

Thank you so much Maria.for your help . Maria please keep on the good work....

"My special thanks to MARIA she is…"

My special thanks to MARIA she is always there for me. When ever I'm travelling to Nigeria she always makes my ticket available and it's a successful one. Kudos to you and your teams 👏

"Maria was extremely helpful throughout…"

Maria was extremely helpful throughout the entire process of booking my flight.

"Maria is a dishonest agent"

Maria is a dishonest agent. I will never use their services again.

"Maria was very helpful and got me some…"

Maria was very helpful and got me some very good price tickets. Highly recommended

"Flight bookings "

From the first time I had contact with Maria
She was very helpful, any questioned I asked she was very helpful and always give me the answers I needed without any fuss, very well spoken and courteous to me at all times, even thou I didn’t book a flight on this accession , it’s only because 8 had to cancel my trip, I hope that Maria is very well respected with everyone she works with as she absolutely deserves it, if I ever had a business and needed an assist 100% I would love to have a person like Maria with such kind mature personality , I wish her every success for the coming New year in 2025