"The staff were caring competent and…"

The staff were caring competent and compassionate

" Austin's. "

Austin's were great from start to finish, everything was clearly explained, and all the staff were friendly and helpful to give my Mum a good send off, thank you.

"A Professional Service"

The professionalism of the staff at a particularly difficult time in your life. Very patient and accommodated all our requests, however small. Made the whole experience very easy. I cannot thank you enough and would have no hesitation in recommending Austins.

"A wonderful team at Austin's."

It was obviously a very heart breaking time. Hayley and Claire were wonderful taking us through everything and Esther the celebrant was just as good getting us to talk about mum, our memories of the good times we had, from that she put together a service, bringing in parts of my Dads funeral that mum had requested. I could hear my mum saying just what I wanted. Then Gary took over at the actual service making sure it all went to plan and as stress free as possible. Thanks so much to a wonderful team at Austin's.

"Austins"

They were very sympathetic to us and made the exprience more comfortable and fully explained everything we asked

"My experience at Austin's was great"

My experience at Austin's was great. The funeral Director was very helpful and made sure I had ticked everything I needed to do for the funeral.
I was accompanied by a Lawyer friend and a Doctor to view My Husband when he was in Austin's care. It was my first experience and My Husband looked as though he was sleeping but for both of them it was the best experiences they had ever had out of many. The Doctor said "This is the most beautiful corpse I have ever seen in all my practice" and the whole atmosphere was very nice.
Thank you for the service and care on the day of the funeral. The whole family and friends appreciated the perfect send off my husband was given. We asked God and He worked everything out beautifully. Thank you God for leading us to Austin's funeral Service.

"Brilliant service"

Brilliant service. Helpful, kind and discreet at a families most sensitive time.

"My wife's final journey. "

The process from my wife's passing to her cremation was made easy by the staff of Austins at their Ware branch. Nothing was too much trouble for them and myself and my family were consulted every step of the way.
My wife was treated with utmost respect at the chapel of rest and treated with the dignity that she deserved.

"verry thorough & professional"

verry thorough & professional, ensuring everything went smoothly at all stages

"A very compassionate approach…"

A very compassionate approach throughout. Clear simple and understanding presentation and approach. We required a minimal input but the service and empathy throughout was impeccable