"Top of the Range Funeral Services"

I found Austin's Funeral Services exceptional.
From the initial contact to the cremation, and after care was conducted in a caring sympathetic way. Members of staff were exceptionally helpful, kind and understanding as to the grief of those concerned.
Those who attended the service for my wife Margaret were impressed by the way it was conducted by the Reverent Nichola Martin Davies. A Video Tribute to my wife included in the service was a lovely way to show my family and friends who attended a glimpse of Margaret's life.
Well done everybody at Austin's for your dedication.

"Impeccable service ."

Impeccable service .
The staff was helpful and kept us calm throughout our saddest day ,

"Caring and considerate"

Caring and considerate. It was not an easy time for me or my sister but Austin's took care of everything for us which was so welcome.
Sharon was really good and the arrangements were as we'd requested. Gary and his team were great on the day - there but never in the way. Thank you all again for yur support.

"Excellent Service"

We received excellent service once again from Austins. From both Julie and Veronica in the arrangements and then from Lee and his colleagues on the day. Caring, compassionate and nothing too much trouble.

"Wonderful compassionate and professional service"

From the first call after Mum had died, to the final task of driving us to the wake, the team of staff at Austin's were outstanding in their professionalism, care, respect, compassion and understanding. This was in terms of their approach to our grieving family, their respect to Mum whilst in their care, through the process of arranging the funeral and the funeral itself. We cannot thank them enough for all that they did for us so that we gave Mum the special, personalised Celebration of her Life that we all wanted for her.

"Thank you Sharon for helping us to give…"

Thank you Sharon for helping us to give our Mum the send-off she deserved.

"Professional organisation with kindness, care and support"

The professionalism, care and support provided by Austins was exemplary. From the dignity and respect of moving my husband into their care, the patience and kindness of Hayley when organising his funeral, to the day of the funeral when Martin and his team supported us. The Celebrant, Claire Sage, was outstanding, great listening and communications skills with loads of empathy to support us so beautifully through the day. I cannot recommend Austins and Claire highly enough.

"Austins were excellent an all aspects…"

Austins were excellent an all aspects of the service they provide. The chapel of rest prior to the burial, was a real bonus, so we could see our dear departed (in her coffin), whenever we wished. Thanks Sharon, Lee are everyne else who helped.

"Fantastic service provided by Austins"

During such an emotional time Austin’s respected our wishes and assisted us with the funeral. Austin’s responded to each email quickly and provided a fantastic high quality service. The ladies in the office also made time to talk when taking personal items. The funeral director Lee, made contact prior to the funeral to ensure the route was correct. The day was smooth and all the staff were respectful. Austin’s provided an amazing service and I would highly recommend them.

"Everyone was very professional and all…"

Everyone was very professional and all went very well. Amanda guided us through all the aspects of the funeral. Can't thank everyone enough.