"Highly compassionate and professional service "

Having used Austin's services previously I didn't hesitate to return again for my Father's funeral. They could not have been more caring, respectful or professional. The whole process was perfectly managed by them, every detail was considered, taking a lot of the pressure off myself. They also suggested a wonderful Celebrant, Claire Sage, to take the service, who captured the memories of my Father perfectly. A special thanks to Kerry Hall and Gary Taylor who treated me in such a kind and compassionate way at one of the toughest times in life. I couldn't recommend Austins and the staff more highly.

"I'd certainly recommend Austin's"

I'd certainly recommend Austin's. All aspects of the service provided were excellent and we were very happy with the funeral. A difficult experience was made a little easier by the seamless support from Austin's and the fact that everything went without a hitch on the day.

"A sympathetic and caring approach"

The staff were very caring at an obvious difficult time for the family. They all were very professional but took the time to explain everything in a caring way.

It was good to know that our mother was in good hands.

"Outstanding in every way"

From start to finish, Austins provided a seamless and sensitive journey for my Mum who passed away unexpectedly.
Every step of the journey was met with dignity, care and respect. I was looked after by Susannah in the offices who I cannot praise enough, she talked me through all the options, explained the processes, provided all the necessary information and was available to help and guide. I felt completely reassured with her helping me.
The night before the ceremony Gary called me and assured me that he was there to answer any questions I might have, as well as meeting me on the morning of the service to place items in with Mum.

Austins truly live up to their name as a family funeral director; despite being a large company it felt like a bespoke and deeply personal service throughout the entire process.

If you are looking to get a plan in place, or perhaps are, like me, being faced with a sudden and devastating loss, I cannot recommend Austins highly enough. Austins made me feel like our service was the only one, despite being a very busy organisation (and understandably so with the fantastic reputation they have in the local area).

100% faultless.
Susannah, Gary and the whole Austins team, thank you.

"Staff professionalism and caring"

Staff professionalism and caring

"The service we received from start to…"

The service we received from start to finish was first class everybody was so helpful and kind to us all made the whole experience very easy

"My Wife's funeral."

A professional service from start to end completed with friendly, respectful and dedicated staff.
Well done Austins.

"Thank you!"

Excellent service and great attention to
detail by all staff.

"Great care and communication."

Great care and communication.
Hayley was amazing and introduced us to a fabulous celebrant who was a wonderful guide for the service and an all round lovely person.
Lovely team on the day too. So kind
Thank you for everything

"Faultless."

Faultless.

Thank you for making such a hard time easier.