"The staff are a credit to the company"

The staff are a credit to the company. From Hayley in the office, who dealt with everything for us in a friendly, caring and professional manner, to Simon and his drivers who couldn't have done more than they did to make it go smoothly.
Thank you so much and I wouldn't hesitate in recommending you.

"From the minute I spoke to Tina in the…"

From the minute I spoke to Tina in the local office, it was all handled professionally, swiftly and perfectly. To be honest every point of contact we had was 100%

"Professional ,kind ,empathetic "

You all gave us so much confirm at a very difficult time . Janine , Amanda,Suzanne ,Veronica,Becky ,Gary and the others sorry if i can’t recall the names

"A wonderful company!"

I want to express my heartfelt gratitude to Jane, Jackie, and Lee for the outstanding service and care they provided for my mum and our family over the past month. Their kindness, thoughtfulness, and professionalism were evident in everything they did.

My mum’s funeral was everything I had hoped for—a truly beautiful and fitting goodbye. I felt so well looked after throughout, and their support and attention to detail brought so much comfort during such a difficult time. They were incredibly accommodating and made everything so easy for us. Communication was excellent, which really helped us feel reassured every step of the way.

Austin's is a service I trust completely and would highly recommend to anyone. They were simply amazing.

"Our family have used Austins for generations many…"

Our family have used Austins for many years. They are a superb, highly conscientious family business, ever helpful, providing advice and support throughout what is an obviously stressful time. Nothing is too much trouble and you are always treated with upmost compassion. 6 stars!

"So caring So good "

From the moment my mum passsd away I knew she would be looked after by Austin’s because they had been so good when my dad died.
June at WGC was really helpful and I asked if Gary could be our lead. He is absolutely brilliant. Professional and empathetic. Thank you all

"We felt looked after from the very…"

We felt looked after from the very beginning once meeting Lisa.
She was brilliant and so were the funeral assistants on the day. Especially Simon.

"Very helpful and guided us through some…"

Very helpful and guided us through some difficult decisions…On the day of the funeral everything went perfectly, the stress was eased as everything was taken care of. Can’t thank everyone enough .

"Austins funeral service made us feel that they would give us the very special send off that my husband deserved. "

Austins funeral service made us feel at ease throughout the whole process for my husbands funeral. Myself and my daughters were always reassured that we understood the process which we didn’t know much about. Suzannah was amazing and was always there to help me with any questions At the chapel of rest the staff were so caring and respected why we were there and most especially Chelsea who we saw a lot who was so kind to us and comforted us on many occasions. And finally on the actual funeral day, all went to plan. We would like to especially mention Simon, from my call from him the night before the funeral until we were dropped off at the wake he totally looked after myself and my immediate family. He kept us totally informed, giving us guidance when needed and in an extremely caring way. Simon most definitely gave us the reassurance that my dear husband would be given the perfect send off. Harwood Park is a beautiful place, and again the staff helpful too. We know in time we will find it a peaceful place to visit our loved one. Thank you to everyone who has dealings with my husbands funeral.

"Quality Service"

Thank you for the way you managed my late father's funeral. The service and attention beforehand was very supportive and flexible and made that process easier. On the day, the team were great from the courtesy call beforehand to the considered way they carried out their duties.