"Total professionalism from start to…"

Total professionalism from start to finish.
Caroline was very attentive and caring. Simon was also very good. On the day proceedings were carried out with complete precision.
Nothing was too much trouble.

"Wonderful Service "

Tina and everyone at Austins went above and beyond to arrange a double funeral at short notice. Tina was wonderful, kind and nothing was too much trouble. Neil upon picking up my dad at the nursing home showed the utmost respect and kindness. On the day of the funeral he was wonderful. The celebrant and everyone involved at Austins were fantastic and we cannot thank them enough.

"Excellent from start to finish"

Excellent from start to finish. Caring, compassionate and super efficient. Kelly could not have been nicer or easier to deal with during a difficult time - thank you all so much.

"Very professional and caring service"

Very professional and caring service

"Fantastic service from Lisa in the…"

Fantastic service from Lisa in the Buntingford office who helped with all aspects of the planning and who was obviously very experienced. Gary took the trouble to phone me up the night before to clarify a couple of points and made himself known to me on the day of the funeral. Nothing could have been bettered - a thoroughly professional and caring service

"First class, with great attention to the little things. "

From my first contact, Theresa was a pleasure to deal with. Everything was dealt with, with empathy and love, from the first arrangements to the day itself. I can’t fault Austin’s.
The little touches added to the experience making it at pain free as it could have been.

"Can not fault the service I received"

Can not fault the service I received. Tina from the Hoddesdon branch was caring, compassionate and went above and beyond in order to help me through a difficult time and Gary was so professional and lovely on day of the cremation. Would definitely use their services again.

"We found Austin’s the best we could have imagined"

We found Austin’s, especially Sharon, with whom we mainly dealt, most sympathetic and helpful, nothing was too much trouble and everything went smoothly.

"An excellent funeral and service before…"

An excellent funeral and service before and after

"They demonstrated compassion and…"

They demonstrated compassion and empathy with our father left in their care and to us as a family.
The staff are friendly, courteous & helpful.
They communicated in a timely manner always responding promptly to emails.
On the day the funeral chaps were patient, empathetic, kind, thoughtful & supportive, taking care of our every need.
Would highly recommend them.