"No hassle refund"

No hassle refund

"Good service"

I was very impressed by the speed with which my refund application was processed. It was all very straightforward.

"Super fast"

Super fast. Super efficient.
Claim form was very comprehensive and easy to complete.
Thankyou.

"Sally was not very understanding in me…"

Sally was not very understanding in me being unable to attach documents

"It was just so efficient"

It was just so efficient - quick and easy to use this service.

"Pretty quick refund issued "

Was fairly easy to process. Got a refund for all 3 tickets after one of the party fell ill and couldn’t make the show

"How easy the process was"

How easy the process was. No quibble or problems. The only reason I had to cancel my tickets was an unforeseen emergency stay in hospital.

"Was easy to chat to someone for advice"

Was easy to chat to someone for advice, was easy to apply and attach the documents needed and send it off. Had a quick response and was paid quickly. Definitely worth the protection for emergencies.

"Easy to use "

Really quick and easy to submit the documents needed.

"Dealt with my refund quickly and…"

Dealt with my refund quickly and efficiently