"Absolutely useless as a buyer"

Absolutely useless as a buyer. Seller gives you a tracking number but parcelfarce refuse to deal with you as you are not the one that sent the item. What is the point of a tracking number then?? Are shown as having had the parcel for 7 days then it appears to have been lost. No updates, nothing. Waste of space company. I will ask any online retailer in future if they use parcelfarce and if so I will take my business elsewhere.

"Order a parcel from a seller on Amazon"

Order a parcel from a seller on Amazon. They sent the parcel via The Parcel Hub. On the tracking earlier today, the order details showed that my order was going to be delivered earlier this evening. Delivery time has been and gone, and no sign of my order, and the delivery time that was showing earlier has now disappeared, and now says order being delivered Friday (today), but the time is now 20:20, and nothing delivered. Will think twice about ordered anything from thus independent supplier again in the future.....I require reliable deliveries when I place online orders. The Parcel Hub are evidently not really reliable!

"2 days before they collect parcel from…"

2 days before they collect parcel from supplier with parcel due to be delivered on 13th June. Now 1400hrs on the 14th and still no parcel. Alleged to be out for delivery.....ummm. Even supplier is fed up with this firm.

"The best courier experience I've had in over 20 years!"

I've had a ParcelHub account for about 4 months. So far I'm impressed. I drop parcels off at the depot each day and the lads at the depot seem to genuinely look after the parcels and handle them carefully. My account manger Sophie has been great answering queries promptly and explaining how to use the billing portal etc.

"Working with Parcelhub"

I have been working with Parcelhub for about 4 years, they prived me with all my shipping services ~250k parcels a year. The service I get from them is first class and Gary Mileham our account manage provides me with an excellent level of support.

"Amazing customer service"

Amazing customer service

We use Parcelhub on a daily basis for numerous customers, their customer service is second to none they are always accessible and helpful with any queries/problems we have, especially our account manager Gary Mileham who is always on hand to help and advise

"Great company to work with"

Parcelhub are a very good company to work with. We have been using them for years as our shipping solution for all of our online orders and shipping. They offer very competitive rates and a great level of service. We also have an account manager, Gary, who is very responsive and always goes the extra mile. I would recommend Parcelhub to anyone looking for a shipping solution.

"*********** :)"

***** Sophie is a good account manager :)

"Parcel Hub have now been collecting…"

Parcel Hub have now been collecting from our business for over 10 weeks now and I can only say the service has been excellent. The proactive team that looks after mistakes on parcel deliveries is one of the best parts of the team. This team has saved us a lots of time chasing up failed deliveries through bad addresses. The account manager and his team have been great as well, always reply to emails and call backs. My review will change to 5 stars if this level of service is maintained over the coming months.

"ParcelHub are awesome and hassle free"

ParcelHub are awesome and hassle free, initially we had some integration issues but was promptly resolved. We had been using Royal mail for all of our orders and having to spend a lot of time (daily) on Royal mail admin and chasing up missing packages, we suffered a lot of lost parcels and unlike Parcel Hub, Royal Mails claims process is not quick and involves a lot of work. Where as ParcelHub Have successfully delivered well over 5000 packages with no discrepancies or lost packages. overall they are impressive, keep up the good work ParcelHub.