Carbiz
Daniel Feijoo
"Great service "
Jin, Daniel and Ari were excellent! Thank you for the service
M S
"Avoid at all costs."
Had an independent inspector out to inspect a vehicle i was thinking of purchasing. Like me, he also picked up a problem with the transmission. I said I would purchase the vehicle if they fixed the transmission. Magically the car "was sold overnight", despite it still appearing on their website over 24 hours later. $170 inspection out of pocket - but easy to see when they don't want to deal with an identified issue - just lie instead!
Drew Kramer
"Horrible experience"
Horrible experience. Bought a $30,000 lemon from the Laurel, Maryland location. They put my family’s safety at risk as our power steering locked up on the highway just a few months after purchasing. Of course they claim that your warranty will cover the cost, until you get the bill.
Looking into Maryland Lemon Laws as we speak.
Amber Larkin
"Pleasant Experience"
My husband and I bought a car from Amin Fatouraee at the Reisterstown Road location today. It was a smooth and pleasant experience. Amin was incredibly patient. He answered all of our questions and did not pressure us into making a purchase. The facilities are clean, comfortable and modern.
Dorothy Graul
"The customer service and professional repair was over the top!"
Fortunately none of my family were injured when we slid on ice into a tree. However, I was so sad when I saw the amount of damage to my car to the point it had to be towed. I was anticipating that the damage report from the CarBiz repair center was that my car was totaled. I received the complete opposite update which was my car was affordably repairable and the work could be completed in one week. Wow! The professional service that I received from the moment I contacted Carbiz to the moment I retrieved my repaired and detailed car was over the top. Many thanks to the entire CarBiz team.
Jewel
"Paperwork was complete and the wait…"
Paperwork was complete and the wait after that was too long. A lot of whispering.
BG
"Purchasing a car through Carbiz was phenominal"
Purchasing a car through Carbiz was very reminiscent from my purchase of my first car, SATURN. Information posted on website was all inclusive and easy to understand; personnel in showroom and service department top notch; and I have not regretted my purchase even to this date. Some details: loan rate offered by dealer's credit union arrangement beat my federal credit union rate; car came with only one key and sales representative worked with me to purchase a new one through their Baltimore service department and a fair price; car selection awesome; when you start to price compare, you will find Carbiz is $2-$3K cheaper than Carmax; selection has best price and mileage combination; and you will know up front you are getting an awesome deal and a haggle free experience. I have been recommending Carbiz to everybody I know in the market for a used-almost new automobile. As you can tell from my review, I was all so pleased with purchasing my 2017 Toyota Corolla from the Laurel showroom. Thank you for modeling experience from the old SATURN purchasing method - well done! Signed, Best Car Purchase Experience!
Old Lion
"Fast and easy"
The whole process if purchasing m car from start to finish was streamlined with no drama or surprises. They take great care to explain the process and address any issues that nay arise. A totally pleasant experience
Jennifer
"This has been the best car shopping…"
This has been the best car shopping experience ever! I searched online for the exact car that was at Carbiz for over 2 months. The sales person was knowledgeable, very nice and everyone that I dealt with was extremely professional. I will purchase all of my cars from Carbiz in the future, its so easy!!!!!!
Peter
"Very disappointed"
Very disappointed. They sold me a "high end" vehicle and I have had nothing but problems and no help from them. Never again stay away.
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