Carbiz

Vehicles & Transportation
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248 reviews
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Customer Reviews about

Carbiz

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Daniel Feijoo

5.00/5.00

"Great service "

Jin, Daniel and Ari were excellent! Thank you for the service

17/04/2024

M S

1.00/5.00

"Avoid at all costs."

Had an independent inspector out to inspect a vehicle i was thinking of purchasing. Like me, he also picked up a problem with the transmission. I said I would purchase the vehicle if they fixed the transmission. Magically the car "was sold overnight", despite it still appearing on their website over 24 hours later. $170 inspection out of pocket - but easy to see when they don't want to deal with an identified issue - just lie instead!

20/03/2020

Drew Kramer

1.00/5.00

"Horrible experience"

Horrible experience. Bought a $30,000 lemon from the Laurel, Maryland location. They put my family’s safety at risk as our power steering locked up on the highway just a few months after purchasing. Of course they claim that your warranty will cover the cost, until you get the bill.

Looking into Maryland Lemon Laws as we speak.

15/07/2019

Amber Larkin

5.00/5.00

"Pleasant Experience"

My husband and I bought a car from Amin Fatouraee at the Reisterstown Road location today. It was a smooth and pleasant experience. Amin was incredibly patient. He answered all of our questions and did not pressure us into making a purchase. The facilities are clean, comfortable and modern.

01/07/2019

Dorothy Graul

5.00/5.00

"The customer service and professional repair was over the top!"

Fortunately none of my family were injured when we slid on ice into a tree. However, I was so sad when I saw the amount of damage to my car to the point it had to be towed. I was anticipating that the damage report from the CarBiz repair center was that my car was totaled. I received the complete opposite update which was my car was affordably repairable and the work could be completed in one week. Wow! The professional service that I received from the moment I contacted Carbiz to the moment I retrieved my repaired and detailed car was over the top. Many thanks to the entire CarBiz team.

29/01/2019

Jewel

3.00/5.00

"Paperwork was complete and the wait…"

Paperwork was complete and the wait after that was too long. A lot of whispering.

18/11/2018

BG

5.00/5.00

"Purchasing a car through Carbiz was phenominal"

Purchasing a car through Carbiz was very reminiscent from my purchase of my first car, SATURN. Information posted on website was all inclusive and easy to understand; personnel in showroom and service department top notch; and I have not regretted my purchase even to this date. Some details: loan rate offered by dealer's credit union arrangement beat my federal credit union rate; car came with only one key and sales representative worked with me to purchase a new one through their Baltimore service department and a fair price; car selection awesome; when you start to price compare, you will find Carbiz is $2-$3K cheaper than Carmax; selection has best price and mileage combination; and you will know up front you are getting an awesome deal and a haggle free experience. I have been recommending Carbiz to everybody I know in the market for a used-almost new automobile. As you can tell from my review, I was all so pleased with purchasing my 2017 Toyota Corolla from the Laurel showroom. Thank you for modeling experience from the old SATURN purchasing method - well done! Signed, Best Car Purchase Experience!

07/10/2018

Old Lion

5.00/5.00

"Fast and easy"

The whole process if purchasing m car from start to finish was streamlined with no drama or surprises. They take great care to explain the process and address any issues that nay arise. A totally pleasant experience

29/09/2018

Jennifer

5.00/5.00

"This has been the best car shopping…"

This has been the best car shopping experience ever! I searched online for the exact car that was at Carbiz for over 2 months. The sales person was knowledgeable, very nice and everyone that I dealt with was extremely professional. I will purchase all of my cars from Carbiz in the future, its so easy!!!!!!

13/09/2018

Peter

1.00/5.00

"Very disappointed"

Very disappointed. They sold me a "high end" vehicle and I have had nothing but problems and no help from them. Never again stay away.

10/09/2018
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