"Putting people first"

Think individually of people well thought out experiences

"Holiday…"

Very good organisation and staff helpful at all times. The days were very well thought out and varied

"Well organised"

Well organised, excellent guide, interesting places, nice people in the group.

"Disappointing Trip to Umbria"

I was very disappointed in aspects of this holiday. I was dismayed by the inclusion of a very disabled traveller who often held up the party, especially as he had been on a previous trip with your firm and a friend had noted the same problem. The Hotel did not have a lounge in the evenings so socialising in the evenings was extremely limited. The food was very variable, inedible on occasions and there was not a wide enough menu choice. The hotel was not as close to Assisi as expected. Another problem was the Italian guide who, although friendly and charming, was long winded, boring and did not leave enough time for viewing sites. The outings were excellent. The visit to the vineyard and lunch was extremely enjoyable as was one of the dinners out but the second was very poor. The bus was very comfortable, the driver was excellent and the Group Leader, Mark, was friendly and efficient. This was a very expensive holiday as I had to travel from Glasgow and stay overnight in London. I doubt I would use your company again unless I had a personal recommendation from someone I knew who had really enjoyed their holiday.

"Brilliant attention to detail "

They thought of everything to put the single traveller at ease and made my first holiday with them an unforgettable experience. Can't wait until the next one!

"Well organised holiday"

Well organised holiday. Hotel not the best. WiFi not good and evening meals mediocre. Though breakfast was excellent. Hyatt Place hotel at Heathrow was not as good as Radisson Blu

"Everything organised very well"

Everything organised very well, you know what to expect with a one traveller holiday and you won’t be disappointed

"Great holiday with a lovely group of…"

Great holiday with a lovely group of people. Hotels were great and the tour manager was fantastic.

"Small group tour to Puglia"

I was expecting the hot weather, but the guides did not take that into account, and we were standing around far too long in the heat. The two hotels where we stayed, did not have pools, so when we returned after a day out, there was little to do till dinner time.
It was really nice to have only 12 people on this tour. We had a good time overall.

"Unfortunately"

Unfortunately, I booked a holiday May 2024 to New England, requesting & paid for a business class flight with a window seat.
Despite numerous calls & so many platitudes & promises from One Traveller staff to speak to the flight team, 2 months later I have yet to have confirmation of my request.
It's quite unbelievable.
They can't deliver anything that is 'off piste'.
I know this might seem trivial however feel it's unacceptable that they are unable to deliver on something offered on their website.
By the way, I requested a place on the whale trip & met with a surprise that this option even exists, despite it being in their literature.
It really doesn't bode well for my trip.
Wish me luck - never again.