"Very well organised from start to finish"

Very well organised from start to finish

"Another 5 star experience"

Good organisation. Quality hotels. Interesting visits

"Pre holiday information was good."

Pre holiday information was good.
However, disappointed with tour manager's level of information. Think it would be better to have a local tour manager to impart knowledge of local history and up to date prices etc. Also think the company should not have scheduled holiday when that part of Europe had a 4 day bank holiday resulting in horrific traffic delays.

"The holiday delivered on everything the…"

The holiday delivered on everything the company promised and removed any concerns that I might have had about travelling as a single. Well done OneTraveller

"My holiday to Lake Bled "

I love my One Traveller Holidays when I know I can rely on excellent couriers, hotels and excursions. Love the meal the night before departure in a hotel in Heathrow. The organisation to get you to the Terminal and check in was excellent.

"Great tour of Japan"

Great tour of Japan. Itinerary was well planned. Our tour manager and Japanese guide were organised, caring and well informed.
Highly recommend

"Lake Garda"

I am still waiting a response from you in regard to my initial room allocation, as promised when I first returned. Everyone in our group of twelve except myself were allocated rooms on the first floor with balconies. All though some did not have the preferred view, they had good sized rooms with a light airy balcony as shown in your booking. However, I was shown to a room that was on second floor and a route march to the distant end. The room was 224 and was pokey with little room or natural light. It had a good WC but the balcony overlooking the corner of the road had a tiled roof overhanging the balcony and another roof coming up to meet the balcony. In all it was claustrophobic and nowhere near the description sent out to me in April. As I had paid the same as everyone else why was I isolated from the group? This was my first and sorry to say last booking with you as I felt side lined immediately. I returned immediately to reception and asked for another room. None apparently were available. My rep gave short shrift saying you cannot expect all rooms to be the same. Not the same and not even similar and for one weeks holiday costing nearly £3,000 does not cut it. The manager stepped in and some how within seconds I was given a room on the first floor alongside 4 of the group with a beautiful view of the garden and lake. How can this be if it was supposed to be full? The manager sought me out in the evening to ask if I was happy with my room and I told him perfect, as described! What has also baffled me is the gentleman who called shortly after I moved to my new room. He was obviously expecting someone else and though Italian, spoke to me in English! All told this spoilt my start to the holiday. As it progressed the route etc was exactly as expected. The scenery as I remembered from holidays in the past. I often travel solo without an arranged trip, though have previously used escorted tours. What I do not expect is to be scolded as a naughty child implying I kept everyone waiting when several others were trailing behind me. At 72 years of age with a successful career behind me now am retired, I will not be snapped at when the reason was non existent. So in short I will not recommend you nor use you again.

"Very efficient service"

Very efficient service - right through from booking to all the arrangements while the group was on holiday. Friendly group of fellow travellers.

"Competent and friendly company and…"

Competent and friendly company and representatives. Good quality tour. Pleasant hotel (but not 5*)

"This was a very enjoyable holiday at Lake Maggiore"

This was a very enjoyable holiday in every way except one. The food in the Grand Hotel Bristol is a lovely hotel but the food was extremely bad. I mentioned this in my review and expected to hear from One Traveller as I did not get a response I emailed the manager of the hotel. I told him in detail what I thought of their offering and made suggestions for improvements. Unlike One Traveller the manager did reply to my letter which I appreciated.
Apart from that our guide was excellent and although I caught a virus midweek and was unwell I enjoyed the lakes.