"The venue was magical"

The venue was magical - Iceland for the New Year - One Traveller put us in an excellent hotel; the meals were very good indeed; the sights were wonderful; the organization was first-class. I would use this company again.

"Thailand"

This was the first time I had used OneTraveller and usually travel using other solo operators. The tour was well organised, varied and as advertised. The group was far too large, 28 people for one British guide and one Thai guide to manage. Instructions given by the British guide whilst on excursions was not clear and often changed which led to confusion. Evening meals were too regimented and always in the hotels where the food was often poor and lukewarm. It was a shame that local restaurants were not used in the evenings. Lunchtimes were at local restaurants and the food of far better quality and fresh.

"Iceland for New Year 2023"

I went to Iceland for New Year 2023 and it was very well organised, high standards for everything- the hotel was very good, the restaurants chosen were very good, all was fantastic! The tour leader Penny was very caring and professional and was looking after the group very well, so it was the local tour leader. My only pity was that we did not have enough time to relax the last day at the Blue lagoon. I was looking forward to that excursion but 2 hours was not enough as there are lots of things to do, like steam baths, sauna, water beds, face masks... we only had time to do the face masks, not even have our free drink as there was a big queue! It was quite stressful with the amount of people and the rush to go back, so no relax! That was a big miss for me :(

Maria

"Too much food and no view"

I enjoyed my Christmas holiday in Lake Garda. The hotel staff were excellent but many of us were disappointed that our view from our rooms was of the car park and bins. We only seen lake Garda once and drove past it on the last day.
The food was fabulous but way too much as lunch times we had 3/4 courses then the same again for dinner so probably a third of the food we had paid for was wasted and we felt that we were insulting the chef's by leaving it.

"Lake Bled Christmas 2022"

Good hotel, good food, good tour manager, good guide, good excursions, the Group gelled well and enjoyed one another’s company. TWO reservations: the last excursion was a non-event…. Hard to understand why you included it, given that you have so much experience of the Lake Bled area!
Also I tested positive for Covid the day after my return… in fact I passed it on to an 87year-old before my symptoms emerged. I know of one other person who also picked up Covid on the tour. I advised the office immediately…. I have heard nothing since… I can’t help thinking that there was more that One Traveller could have done. That said, I had a great holiday and hope to travel with One Traveller again. James

"Wonderful Slovenia"

Christmas and New Year at Lake Bled Slovenia what a beautiful country with friendly people.

Yet another wonderful One Traveller Holiday overseen by an experienced Tour Manager who together with the Local Guide made sure we saw special seasonal .events that were not the itinerary.

Roll on May for my next trip!

"Awful food, dingy cabins, but well organised, and good content."

I went on the Egyptian tour in November.
The content, organisation and care by the Tour managers and guides was excellent. The ships crew were good too.
However, the food on the entire trip was appalling. It was virtually the same every day. This started at the Hyatt hotel at Heathrow
through to the Marriott hotel in Cairo and the Regency Nile ship. .The Regency is advertised as being 5 star. Hmm….don’t know about that!
All meals were buffet. At all venues the meals were meat, fish, vegetation or poultry. Each day the dishes were a variation of the previous one and lunch and dinner were much the same. On the ship there was a chef carving from a joint of meat, a large fish or poultry. Without fail, these were always over-cooked and dry. Every day, salads and soups were very similar, as were the puddings. The food choices were so predictable. Very disappointing, given the cost of the holiday. On the plus side, as far as I know, nobody got food poisoning.
Further, the ship was advertised as being recently refurbished. It may well be that the public areas had been, but the staterooms were awful. I doubt that they had been decorated or refurbished from new. The ship must have been over 30 years old. The walls, presumably originally white, were dingy grey, as was the bedding and the towels. There were reports each day from fellow travellers of leaks in the bathroom and indeed some of the cabins on the lower decks were flooded. Guests were given the option of leaving their belongings in the flooded room and sleeping on a sister ship that was shadowing the Regency. The carpets in the staterooms were again, dingy and dirty. Fellow guests discussed how doors and drawers in the cabins fell off or would not close.
This was my first one travellor holiday and when the shortcomings of the ship and food was discussed with seasoned one travellor guests , many said that the food was the worst that they had ever had on any of their trips.
I would go with this company again because as a single travellor, I felt safe and I enjoyed the company of fellow travellers. Apart from the food and the state of the ship
the trip was good.

"from start to finish excellent ive been…"

from start to finish excellent ive been with lots of travelle companys and you are the best by far

"They are a brilliant company"

They are a brilliant company, they source good hotels, put together interesting packages and have experienced and friendly tour managers with you every step of the way. My Christmas trip to Dresden was a packed itinerary with with trips from Christmas markets and a riverboat on the Elbe to winetasting and the ballet.

"Just back from Christmas in…Switzerland"

Just back from Christmas in Switzerland.Lots of laughs with new friends.My favourite day was the Lake Thun afternoon on the boat.Also restaurant on Christmas day when weather was perfect for views.